Summary
Overview
Work history
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Abdullah Alhameli

Abu Dhabi,UAE

Summary

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Hardworking leader skilled in coordinating complex schedules and logistics. Possesses exceptional attention to detail and high-level problem-solving skills. Committed to building and supporting high performance teams to meet project requirements. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.

Results-driven Events and Communications Specialist with extensive experience in planning, executing, and managing high-impact events and communication strategies. Certified PMP with a proven track record in delivering projects on time and within budget while aligning with business objectives. Skilled in business communication, stakeholder coordination, and crafting comprehensive communication plans that enhance brand visibility and audience engagement. Adept at problem-solving, creative thinking, and managing cross-functional teams under pressure. Possesses strong public speaking skills, with hands-on experience in social media marketing, site visits, and end-to-end event logistics. Known for building strong relationships with clients, vendors, and internal teams, ensuring seamless coordination and high-quality outcomes across diverse event formats.


Overview

18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Special Projects & Partnership coordinator

Early Childhood Authority
Abu Dhabi
06.2023 - Current
  • Resolved project-related issues promptly, preventing disruptions in workflow.
  • Facilitated client meetings, providing updates on project progress and addressing concerns.
  • Maintained project schedules by managing deadlines and adjusting workflows to suit.
  • Coordinated cross-functional teams to align project tasks with strategic objectives.
  • Supported project closure activities, including documentation and knowledge transfer.
  • Coordinated project meetings, documenting key action items and decisions.
  • Planned and coordinated events and activities, maintaining seamless and efficient workflow.
  • Aligned internal messaging with overall company strategy, ensuring consistency in brand voice.
  • Drafted clear, concise corporate messages, achieving better understanding of business goals.
  • Enhanced company culture with regular town hall meetings and events.
  • Improved internal communications by implementing a robust intranet system.
  • Developed and managed an engaging employee newsletter for enhanced team morale.

IT Department

AKKAD Engineering Consultant
Abu Dhabi
05.2021 - 06.2023
  • Rotated merchandise and displays to feature new products and promotions.
  • Recruited and trained department staff to boost employees productivity.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Delivered high visual standards of garment presentation and stock levels for appealing customer displays.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Delegated tasks and reacted to changing workloads to maintain efficient operations.
  • Developed organisational policies for administrative oversight and internal controls.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Streamlined processes to improve and optimise office operations.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Sales Manager

27 Real Estate
Abu Dhabi
04.2017 - 12.2020
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Identified and qualified new sales prospects to continually meet targets.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Allocated teams, materials and calendar space for individual projects.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.

Human Resources Assistant

Elite Dental Fabrication Laboratory
Abu Dhabi
11.2014 - 11.2015
  • Updated records with employee status, personal information and agreement term changes.
  • Reviewed job applications to identify, vet and recommend optimal candidates for available positions, maintaining positive relationships with clients.
  • Processed month-end payroll for prompt staff payments.
  • Kept physical and electronic personnel files regularly updated for accurate records.
  • Prepared and distributed payslips detailing pay and deductions.
  • Maintained and updated personnel records, storing employee information accurately for traceability compliance.
  • Coordinated employee exit interviews and paperwork.
  • Monitored employee absences against leave allowances, escalating discrepancies to HR manager when necessary.
  • Delivered friendly assistance with new hires throughout interviewing and hiring processes.
  • Coordinated staff meetings, booking appropriate spaces and communicating invites.
  • Checked payroll matched assigned budgets, reporting discrepancies.

Customer service agent

Abu Dhabi Airports Company
Abu Dhabi
05.2010 - 06.2011
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Acted as first point of contact for customer issues and queries.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Followed up with customers to support satisfaction and resolve any issues.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Walk continuously around the airport when providing customer service Answering customer questions and resolving issues as necessary.
  • Resolve passengers' issues regarding flight changes and seating arrangements.
  • Attend meetings with team managers to discuss possible improvements and suggestions.

Majors Office Secretary

UAE Army Cost Guard
Abu Dhabi
04.2007 - 05.2008
  • Documented daily work performed, reporting on incidents and accomplishments to inform management.
  • Maximised team productivity by maintaining adequate levels of office supplies.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
  • Conformed letters, emails and forms to office standards and corrected colleagues' work.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Increased office management administrative performance with 70%
  • Maintained inventory of office supplies; placed orders when necessary to ensure adequate stock levels.
  • Updated diaries and calendars with events, appointments and holidays for efficient planning.
  • Composed agendas for departmental meetings along with taking minutes during sessions.

Education

Bachelor of Science - Info Systems and Technology Management

Zayed University
01.2013 - 05.2016

Diploma - Business Administration and Computer Information Systems

Emirates College of Technology
12.2008 - 05.2010

Skills

  • Business Communication Skills
  • Inspiring and Motivating Individuals
  • Fundamentals of Social Media Advertising
  • Foundations of Project Management
  • Leading Teams
  • Project Management Professional (PMP)
  • Positive communication skills
  • Clear communication methods
  • Personable communication
  • Communication planning
  • Positive communication
  • Communication and coordination
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Team building
  • Strategic planning
  • Social media marketing
  • Events management
  • Public speaking
  • Meetings and events management
  • High level visits and events management
  • Problem behaviour management
  • Crisis management in sites
  • Budget management prowess

Certification

  • Business Communication Skills - Formatech Integrated Learning Center - May 9 2024.
  • Inspiring and Motivating Individuals - University of Michigan (Coursera) - May 10 2024.
  • Fundamentals of Social Media Advertising - Meta (Coursera) - May 11 2024.
  • Foundations of Project Management - Google (Coursera) - May 12 2024.
  • Leading Teams - University of Michigan (Coursera) - May 14 2024.
  • Global Strategies for Implementation (edX) - Aug 2024.
  • Wellbeing as a Habit: Tips & Best Practices. (LinkedIn) - Feb 2025.
  • Emotional Intelligence Basics (LinkedIn) - Feb 2025.
  • Building Resilience. (LinkedIn) - Feb 2025.
  • Strategic Business Communications. (Informa) - Jun 2025.
  • Project Management Professional - Google (Coursera) - May 18 2024.

Languages

English
Arabic

Accomplishments

ECD Fair Event (Early Childhood Development) 2024.


WED Movement Event 2023 and 2024.


Innovation Lab Event 2024.


On going with Abu Dhabi Early Childhood Week 2025.

Timeline

Special Projects & Partnership coordinator

Early Childhood Authority
06.2023 - Current

IT Department

AKKAD Engineering Consultant
05.2021 - 06.2023

Sales Manager

27 Real Estate
04.2017 - 12.2020

Human Resources Assistant

Elite Dental Fabrication Laboratory
11.2014 - 11.2015

Bachelor of Science - Info Systems and Technology Management

Zayed University
01.2013 - 05.2016

Customer service agent

Abu Dhabi Airports Company
05.2010 - 06.2011

Diploma - Business Administration and Computer Information Systems

Emirates College of Technology
12.2008 - 05.2010

Majors Office Secretary

UAE Army Cost Guard
04.2007 - 05.2008

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Abdullah Alhameli