Experienced dental practice professional with focus on streamlining operations and enhancing patient satisfaction. Skilled in managing teams, improving workflow efficiency, and implementing cost-saving measures. Committed to fostering supportive and productive environment for both staff and patients.
Overview
10
years of professional experience
Work history
International Dental Clinics
Jeddah, KSA
Dental Practice Manager
03.2021 - 01.2024
Job overview
Maintained up-to-date knowledge about dental industry trends by attending seminars and workshops.
Collaborated with dentists on treatment planning for optimal patient care provision.
Resolved any issues or complaints from patients swiftly, ensuring their satisfaction with our service.
Negotiated contracts with suppliers resulting in cost savings without compromising quality.
Developed strong relationships with patients, promoting trust in our services.
Managed stock control, ensuring sufficient supply of dental materials and equipment at all times.
Provided excellent customer service whilst handling patient inquiries resulting in higher satisfaction ratings.
Oversaw and developed efficient appointment system, reducing patient wait times.
Cooperative Dental Clinics
Sanaa, Yemen
Dentist
08.2014 - 02.2021
Job overview
Installed crowns and bridges skillfully; restored damaged teeth effectively.
Performed corrective surgeries on impacted or misaligned teeth to restore functionality and aesthetics.
Specialized in root canal treatments to alleviate toothache and discomfort.
A&Z Dental Supplies
Sanaa, Yemen
Delegate Sales
03.2012 - 09.2013
Job overview
Offered friendly, efficient customer service and handled challenging situations with ease.
Completed customer orders with speed and accuracy.
Education
Sanaa University - Dental College
Sanaa
Dentist: GP
University overview
Continuing education post graduate in Orthodontic in Egypt-Cairo (not completed)
General Dental Surgeon, Periodontist at Savina Dental Clinics, The Dental ClinicGeneral Dental Surgeon, Periodontist at Savina Dental Clinics, The Dental Clinic