Abdullah Meqdad
Abu Dhabi,yemen
Summary
Relentless professional seeking to gain experience in hotel management. Skilled in customer service and familiar with hotel management software. Excellent communicator with high level of interpersonal skills. Charming professional with good numeracy skills, strong personality and confidence dealing with high-level clientele. Works well under pressure, keeps calm and acts responsibly in case of emergencies. Focused on encouraging culture of impeccably high standards, flawless customer service and meaningful guest interaction. Attentive student looking for internship in hotel front office department. Willing to support team with planning and strategising to improve guest experience.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Office Supervisor
Bin Quba Printing Machine Company
Abu Dhabi, United Arab Emirates
06.2017 - Current
- Used up-selling techniques to promote hotel services and facilities for higher profit margins.
- Completed weekly front office rota to guarantee optimal cover for operations.
- Promoted brand loyalty scheme to boost repeat bookings.
- Managed, trained and developed front office staff to consistently exceed individual performance KPIs.
Public relations and data entry
Transport
Abu Dhabi, United Arab Emirates
01.2014 - 01.2017
- Networked continuously to grow contacts and increase brand awareness and reputation.
- Handled guest list for client events, sending invitations and managing attendees during events.
- Attended and contributed to meetings to devise programme activities and projects.
- Collaborated with marketing team to create innovative strategies for optimised campaign results.
Education
Bachelor of Commerce - Electronic commerce
Osmania University
india 08.2008 - 08.2012
Skills
- Public Relations
- Documentation control
- Employee management
- Data management
- Data entry
- Project scheduling
- Report writing
Languages
English
Advanced
Accomplishments
- Investigated, identified and reconciled account discrepancies totaling $[Amount] in company savings.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Resolved product issue through consumer testing.
Timeline
Office Supervisor
Bin Quba Printing Machine Company
06.2017 - Current
Public relations and data entry
Transport
01.2014 - 01.2017
Bachelor of Commerce - Electronic commerce
Osmania University
08.2008 - 08.2012
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