ABDULLAH MOHAMED THAHA
DUBAI,UNITED ARAB EMIRATES
Summary
Administrative Officer with 6+ years of experience delivering high-quality administrative assistance. Manages diaries and projects with exceptional planning skills, ambitious individual brings skills in file management and schedule coordination. Thrives in fast-paced environments with keen attention to detail and solid time management skills. Motivated to contribute high-value support to team projects. Diligent admin officer with extensive experience in administrative support, enabling smooth-running, high-functioning and handling with positivity and enthusiasm for high levels of customer/client satisfaction.
Overview
10
10
years of professional experience
Work history
Administrative officer
Power Group Facilities Management Services
Dubai, UAE
2022.10 - Current
- Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
- Handled diary management for smooth-running administration processes.
- Organised filing system for important and confidential office documents.
- Managed queries in person, by phone and via email with exceptional customer care.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Oversaw database to maintain updated records and accuracy.
- Liaised with clients to resolve enquiries and appointment requests
- Fostered culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
- Took meeting minutes and distributed to core staff for effective inter-office communication.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Identified and implemented improvements to address and resolve office workflow inefficiencies.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
Administrative Assistant
Wellcare Hospital and Research Institute Pvt Ltd
Tiruchirappalli,Tamilnadu, India
2018.12 - 2022.06
- Managed team schedule to deliver cleaning consistent with check-in and departure times
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction
- Updated training programmes to enhance employee performance
- Coached housekeeping staff to effectively plan and deliver on targets
- Communicated repair needs to maintenance staff for prompt remedial action
- Upheld COVID-19 cleaning and infection control standards.
- Kept and maintained accurate filing system for preservation of office information.
- Received, sorted and distributed incoming mail.
- Established improved workflows to maximise communication and efficiency.
- Managed physical and digital correspondence while keeping information private and secure.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Created and maintained logical and orderly digital filing system for impeccable record keeping.
Inventory Controller & Co-ordinator
Blacktulip Flowers L.L.C
Dubai, UAE
2014.06 - 2018.08
- Processed and checked stock inbound and outbound deliveries, completing necessary paperwork
- Assisted purchasing manager in monthly stock-takes
- Maintained organised stockroom environment for quick picking
- Confirmed with vendors receipt of purchase orders
- Worked closely with demand planner for forecast accuracy
- Completed stock counts each day, ensuring complete accuracy
- Controlled best before dates to properly utilise stock
- Maintained neat and clean store areas in line with health and safety policies
- Investigated missing items, discrepancies and losses
- Raise and maintain purchase,sales and damage invoice using ORACLE &
- SAP
- Trained warehouse staff to maintain stock inventory
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities
- Minimised reporting errors when working in fast-paced environment with high volume of inventory
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction
- Managed team schedule to deliver cleaning consistent with check-in and departure times
- Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
- Carefully managed stock locations, selecting best-possible variables and container types to meet storage needs.
- Trained warehouse staff to maintain stock inventory.
- Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
- Investigated missing items, discrepancies and losses.
- Assisted purchasing manager in monthly stock-takes.
Education
Bachelor of Business Administration -
BHARATHIDASAN UNIVERSITY
Tamilnadu, India /2010 - /2013
Skills
- Key Performance Indicator (KPI)
- Management
- Team supervision
- Process improvement
- Customer relationship management
- Team development strategies
- Client support
- Concise time management
- Safety procedure enforcement
- Staff training
- Stock control
- Monitoring deadlines
Timeline
Administrative officer
Power Group Facilities Management Services
2022.10 - Current
Administrative Assistant
Wellcare Hospital and Research Institute Pvt Ltd
2018.12 - 2022.06
Inventory Controller & Co-ordinator
Blacktulip Flowers L.L.C
2014.06 - 2018.08
Bachelor of Business Administration -
BHARATHIDASAN UNIVERSITY
/2010 - /2013