Abdullah Nawaz

• Prepared and presented monthly financial statements to senior management, providing insights for informed decision-making.
• Compiled periodic financial reports for internal and external stakeholders, facilitating transparency and compliance.
• Developed and implemented financial policies and procedures to ensure compliance with applicable federal and local laws.
• Managed accounts payable and receivable, ensuring accurate and timely payment processes.

Directed all aspects of service operations to guarantee quality control.

Optimised resource allocation, maximising productivity and minimising wastage.

Improved process efficiency with the implementation of innovative solutions.

Coordinated rider scheduling and performance evaluations, enhancing onboarding processes for new riders.

• Facilitated monthly training sessions to develop staff skills and enhance performance.
• Assisted in recruitment process to identify and select high-quality staff members.
• Provided constructive feedback to staff, fostering growth and improving performance levels.
• Monitored employee attendance records for maintaining discipline within the team.
• Monitor and manage COD collections, delivery KPIs, AND customer satisfaction scores, consistently maintaining high service standards.