As a seasoned Customer Service Professional, I bring a solid two-year history of delivering exceptional service quality. My expertise lies in effectively managing customer interactions with a focus on resolving issues and elevating satisfaction levels. I excel in both independent and collaborative settings, consistently contributing to team success. My adeptness at problem-solving and conflict resolution stands out as a key asset in diffusing any customer dissatisfaction. Furthermore, my proficiency with the Microsoft Office Suite empowers me to meticulously document inquiries, strategize effective resolutions, and suggest valuable enhancements to our service offerings. My commitment to excellence is unwavering, and I am dedicated to maintaining the highest standards of customer service.
Issuing reports
Writing reports texts
Experience in using Microsoft programs
communications Intermediate level in dealing with computer software
Fluency in speaking the Emirati dialect
Ability to work within a team