Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Abdullah NourAldin

Abdullah NourAldin

AlAin,UAE

Summary

As a seasoned Customer Service Professional, I bring a solid two-year history of delivering exceptional service quality. My expertise lies in effectively managing customer interactions with a focus on resolving issues and elevating satisfaction levels. I excel in both independent and collaborative settings, consistently contributing to team success. My adeptness at problem-solving and conflict resolution stands out as a key asset in diffusing any customer dissatisfaction. Furthermore, my proficiency with the Microsoft Office Suite empowers me to meticulously document inquiries, strategize effective resolutions, and suggest valuable enhancements to our service offerings. My commitment to excellence is unwavering, and I am dedicated to maintaining the highest standards of customer service.

Overview

1
1
year of professional experience

Work history

Customer Service

Azzad Dates Factory
Alain, UAE
07.2023 - Current
  • Seasoned Customer Service Professional with a proven track record of delivering outstanding service for two years, thriving in both autonomous and team-driven environments.
  • Skilled in diffusing customer dissatisfaction through effective problem-solving and superior conflict resolution techniques.
  • Proficient in leveraging Microsoft Office Suite to document inquiries, strategize resolutions, and recommend enhancements to service offerings.

Education

High School Diploma -

Remah
Al Ain City, Abu Dhabi

Skills

Issuing reports

Writing reports texts

Experience in using Microsoft programs

communications Intermediate level in dealing with computer software

Fluency in speaking the Emirati dialect

Ability to work within a team

Languages

Arabic
Native
English
Advanced

Timeline

Customer Service

Azzad Dates Factory
07.2023 - Current

High School Diploma -

Remah
Abdullah NourAldin