Abdullah Rafiq
Abu Dhabi,UAE
Overview
10
10
years of professional experience
1
1
Certification
Work history
Project Manager
AWQAF
- Abu Dhabi Region
- Project operational execution plans
- Managing daily ground operations
- Ensuring smooth deployments from staff accomodations to sites
- Attending weekly meetings with mosque imams
- Checking cleaning compliance as per BICSc
- Staff HSEQ & soft skills trainings
- Managing project P&L.
Manager
- Soft Services Musanada - Abu Dhabi, Project operational execution plans
- Managing daily ground operations
- Ensuring smooth deployments from staff accommodations to sites
- Attending weekly meetings with client & taking their feedback
- Making reports for deep cleanings and ADHOC reports
- Site inspections to ensure services are as per BICSc standards
- Continues Soft Services training to supervisors & team leaders
- Taking care of staff and client engagement activities
- Deftly formulating long term/short term strategic plans to enhance operations
- Proactively executed cost saving & energy saving techniques/ measures and modifications to achieve substantial reduction in Operations expenditures
- Develop a first-class service to support complex, multi-disciplined sites and the requirements of the client
- Implement management instructions for projects, services and planned operations
- Programming, scheduling and assist budget preparation
- Organize, coordinate and manage with the supervisor and coordinators for day to day operations of the site
- Presenting detailed documentation of the project including correspondence, time sheets, progress, variation orders & turning in all paper works & reports to Project Manager
- Creating daily, weekly & monthly reports for senior management
- Interacting with Accounts Department for payment approvals
- Attending site meeting to coordinate with client engineers & managers
- Ensuring sites are maintained as per contract SLA/KPis
Lead Manager
Jubilee
Dubai
- Waste Management
- Mobility, District - Expo2020 - Dubai
- Key Roles and Responsibilities;
- Drafting of service plans
- Preparing & presenting of presentations for project operating plans
- Detail waste management plan
- Over night misting & sanitizing schedules
- Recruitment of task specific staff
- Collaborating with learning & development team for trainings
- Service delivery training to staff as per agreed service plans
- Ensuring compliance to SLAs & KPIs
- Weekly operational meetings with client, management & ground staff
- Oversee of highlevel activities with weekly meetings
- Service assurance walk arounds with team
- Planning and implementation of service hour cleaning
- Monthly performance meeting with client
Senior Manager
Soft Services, EFS Facilities Management L.L
Dubai
03.2017 - Current
Facility Coordinator
Killgerm Building Maintenance L.L, Khalifa Port Abu Dhabi
Dubai
01.2016 - 02.2017
- Key Roles and Responsibilities;
- Coordinate and monitor day to day operations in cleaning and pest control
- Quickly rectifying client's complaints and exceeding their expectations
- Site inspections for SLA compliance
- Making reports according to client's advice and feedback
- Ensure premises, assets and communication ways are used effectively
- Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs on the sites
- Communicate with suppliers, retailers, customers etc
- To achieve profitable deals and mutual satisfaction.
Facility Coordinator
Desert Wheels Building Maintenance and Electromechanical L.L.C
03.2013 - 12.2015
- Key Roles and Responsibilities
- Support to Facility manager in day to day activities
- Taking care of complains and break downs
- Ensuring staff trainings are upto date
- Coordinating with facility manager for emergency break downs
- Assigining respective staff to trouble shoot complains
- Meeting client for complains and feedbacks
- Making ADHOC reports for clients and facilities manager
- Support in administration documentations
Education
Bachelors of Arts - International Relations
Abdullah Rafiq, University of Karachi
Bachelors - Business Administration
Preston Institute
Trainings attended / Skills BICSc Certified NEBOSH Certified Level 2 First Aid Certified Level 2 Fire Fighting Certified IPAF MEWP operating license - 3a & 3b MEWP for Managers Course Leader Ship Management HSEQ Black Hat Certified Well versed with Microsoft Office - undefined
IPAF
Languages
English
Advanced
Certification
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Senior Manager
Soft Services, EFS Facilities Management L.L
03.2017 - Current
Facility Coordinator
Killgerm Building Maintenance L.L, Khalifa Port Abu Dhabi
01.2016 - 02.2017
Facility Coordinator
Desert Wheels Building Maintenance and Electromechanical L.L.C
03.2013 - 12.2015
Project Manager
AWQAF
Manager
Lead Manager
Jubilee
Bachelors of Arts - International Relations
Abdullah Rafiq, University of Karachi
Bachelors - Business Administration
Preston Institute
Trainings attended / Skills BICSc Certified NEBOSH Certified Level 2 First Aid Certified Level 2 Fire Fighting Certified IPAF MEWP operating license - 3a & 3b MEWP for Managers Course Leader Ship Management HSEQ Black Hat Certified Well versed with Microsoft Office - undefined
IPAF
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