Abdullah Tarawneh
Abu Dhabi,UAE
Summary
Sales Professional with consistent Success in growing and improving Sales Portfolio, Account Management skills specialized in Business Development and Customer Relationship.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Development Manager
Starlink - an Infinigate Group Compnay
Abu Dhabi, UAE
07.2024 - Current
- Customer Engagement: Cultivate and maintain strong relationships with customers, understanding their unique cybersecurity needs and challenges to provide tailored solutions.
- Product Knowledge: Stay updated on the latest cybersecurity trends, products, and solutions to effectively communicate the benefits and features to customers.
- Solution Development: Collaborate with vendors and partners to design and implement comprehensive cybersecurity solutions that enhance customers’ security posture.
- Sales Support: Assist the sales team by providing technical expertise and product demonstrations, ensuring that customers are informed about the best practices in cybersecurity.
- Training and Workshops: Organize and conduct training sessions and workshops for customers, focusing on the effective use of cybersecurity products and services.
- Market Analysis: Conduct regular market analysis to identify emerging cybersecurity threats and opportunities, helping customers stay ahead of potential risks.
- Feedback Loop: Gather customer feedback and insights to continuously improve service offerings and address any gaps in product delivery.
Senior Enterprise Account Manager (Key Accounts)
Future Technology Systems Company (FutureTEC)
Amman, Jordan
01.2021 - 07.2024
- Strengthened relationships with key stakeholders by communicating effectively about their needs and expectations.
- Managed complex enterprise accounts for improved customer satisfaction.
- Achieved sales targets through diligent account management and strategic planning.
- Expanded client base to enhance company profits.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Increased client satisfaction, implementing strategic account plans to foster growth.
Senior Account Manager - Banking Sector
Scientific and Medical Supplies - SMS
Amman, Jordan
01.2018 - 01.2021
- Go to Market Plan and Align it to Company Strategies
- Customer End to End Communication and requests
- Overview Project Plan and Delivery from both Company and Customer Side
- Establishes productive, professional relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
Account Manager Government Sector
Specialized Technical Services - STS
Amman, Jordan
11.2015 - 01.2018
- Cultivate and sustain a productive relationship with the customers.
- Successfully motivate Sales Executives to sell by providing information of needed products/services by the customers.
- Aggressively supported our Sales Executives through my professional relationships to make sure the customers got the best products/services according to their requirements.
- Coordinated all STS-provided products (IBM, Oracle SUN, EMC, Dell, Microsoft, and Cisco) and services within the Government sector, making sure no internal competition would take place while placing the STS’s offer at the strongest position against our competition.
- Helped our customers by working with the STS’s Business Unit Managers to provide best practice recommendations for the customers’ projects based on their goals and expectations.
- Worked tremendously with our customers by supervising Proof of Concept implementations of new technologies that would help the customers.
Sr. Sales Executive Microsoft Licensing
Specialized Technical Services - STS
Amman, Jordan
11.2014 - 11.2015
- Responsible of handling the Microsoft and distributors relationship.
- Support the sales account managers in generating new opportunities to achieve their quota selling MS Software Licenses.
- Managing all of MS Software Licenses agreements that are signed with our customers.
- Analyzing the customer environment through evaluating the customers purchasing history and the expected growth.
- Identify the appropriate product licensing rights and explain them to the customer in coordination with the account manager.
Sales Executive Software Products and Solution
Specialized Technical Services - STS
Amman, Jordan
05.2014 - 11.2014
- Responsible for managing all IBM software new licenses and renewals.
- Providing end-to-end seamless integrated support to software sales teams.
- Excellent knowledge in CRM
- Regular follow-ups with customers and key account managers.
- Responsible for managing and qualifying sales transactions primarily over the phone or via e-mail.
- Contact and negotiate distributors and vendors to assure getting the highest possible discounts in order to meet client’s budget and close deals.
System Administrator , Software Products
Specialized Technical Services - STS
Manama, Bahrain
01.2013 - 05.2014
- Provide Technical support for different IBM WebSphere solution for Bahrain E-Gov
- Installation, Configuration, and integration for WebSphere solutions.
- Customer meetings and technical negotiation
- Implementation different IBM Solutions on different platforms.
Education
Bachelor - Software Engineering
Al Balqa Applied University
Amman- Jordan 10.2007 - 11.2011
Skills
- Business Planning
- New Business Development
- Project Planning
- Multi-tasking ability
- Ability to sell Products and Services to enterprise accounts
- Team Working Ability
- Negotiation and Closing Techniques
Languages
English
Advanced
Arabic
Fluent
References
References available upon request.
Timeline
Senior Business Development Manager
Starlink - an Infinigate Group Compnay
07.2024 - Current
Senior Enterprise Account Manager (Key Accounts)
Future Technology Systems Company (FutureTEC)
01.2021 - 07.2024
Senior Account Manager - Banking Sector
Scientific and Medical Supplies - SMS
01.2018 - 01.2021
Account Manager Government Sector
Specialized Technical Services - STS
11.2015 - 01.2018
Sr. Sales Executive Microsoft Licensing
Specialized Technical Services - STS
11.2014 - 11.2015
Sales Executive Software Products and Solution
Specialized Technical Services - STS
05.2014 - 11.2014
System Administrator , Software Products
Specialized Technical Services - STS
01.2013 - 05.2014
Bachelor - Software Engineering
Al Balqa Applied University
10.2007 - 11.2011
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