Abdullah Wajuddin Maruf
Dubai
Summary
Accomplished professional with expertise in healthcare business development and strategic sales, specialising in hospital and clinic partnerships. Proven track record in driving revenue growth through effective client relationship management and corporate tie-ups within insurance networks. Skilled in market research, competitive analysis, and navigating UAE healthcare regulations (DHA, MOH, HAAD). Adept at negotiation, contract management, and team leadership to optimise performance. Committed to leveraging digital marketing strategies and customer retention tactics to enhance key account handling.
Experienced business development professional with strong background in developing successful new business strategies to maximise selling opportunities. Proven success in preparing and delivering winning client proposals and business presentations to C-level executives.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
Business Development Head
Galderma Healthcare
Dubai, UAE
2023.06 - 2026.02
- Successfully achieved a monthly business target of AED 150,000 with consistent tie-ups 2–3 monthly with hospitals, clinics, and corporate clients.
- Conducted market research to identify potential business opportunities.
- Handled crisis situations effectively, minimising impact on business operations.
- Led cross-functional teams to deliver complex projects on time and budget.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Expanded referral network through strategic collaborations with doctors, insurers, and healthcare service providers.
- Conducted market research to identify growth opportunities and launched business development strategies aligned with UAE’s healthcare landscape.
- Negotiated and finalized long-term agreements with key stakeholders, driving sustainable revenue growth.
- Developed corporate wellness programs and medical packages to attract large-scale clients.
- Develop and implement business development strategies aligned with company objectives.
- Identify and evaluate new markets, service lines, and partnership opportunities.
- Lead market entry strategies in domestic and international healthcare market.
- Build, mentor, and lead the business development team.
- Collaborate with marketing, product, operations, and finance teams for successful project execution.
- Ensure compliance with healthcare regulations, policies, and ethical standards.
- Monitor healthcare trends, policy changes, and competitor activities.
- Provide insights to leadership for strategic decision-making.
- Identify opportunities for expansion through new hospitals, clinics, and specialty centers.
- Drive medical tourism and international patient business where applicable.
- Build and maintain relationships with doctors, referring physicians, diagnostic centers, insurance companies, and TPAs (Third Party Administrators).
- Establish tie-ups with corporates, embassies, and government health schemes for patient referrals.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Spearheaded training programmes, enhancing team capabilities.
- Drove revenue growth with innovative sales strategies.
- Executed successful product launches, driving market penetration.
- Categories Handled - Clinic, Home Healthcare, Telehealth, Air Ambulance and Occupational Health.
Senior Business Development Executive
Al Futtaim Health
2020.02 - 2023.05
- Increased corporate client base by 22% through targeted outreach and partnership strategies.
- Coordinated with marketing teams to implement campaigns that enhanced visibility of hospital and clinic services.
- Trained and mentored junior business development executives to achieve sales goals.
- Strengthened relationships with insurance providers to streamline patient acquisition.
- Developed business pipelines through prospecting and market mapping in healthcare.
- Assisted in preparing sales forecasts and achieved consistent quarterly growth.
- Supported new client onboarding and ensured seamless service delivery.
- Design and implement initiatives to increase OPD/IPD patient footfall across hospitals.
- Lead community outreach, health camps, and awareness programs.
Business Development Executive
Esthetic Centers Limited – Medical Services India
, India
2014.10 - 2020.01
- Develop and execute strategies to increase new patient registrations and repeat visits.
- Promote clinic services through community outreach, health talks, and wellness programs.
- Build relationships with doctors, diagnostic centers, and wellness partners for patient referrals.
- Identify and onboard corporate clients, schools, gyms, and local businesses for health check-ups and preventive care programs.
- Maintain strong relationships with existing patients to ensure loyalty and referrals.
- Track and report on patient inflow, referral sources, and marketing effectiveness.
- Assist management in setting monthly business development targets and achieving them.
- Conduct competitor analysis to understand market positioning.
Education
Bachelor of Management Studies - Management Studies
MUMBAI UNIVERSITY
IndiaSkills
- Healthcare Business Development
- Hospital & Clinic Partnerships
- Strategic Sales & Revenue Growth
- Client Relationship Management (CRM)
- Corporate Tie-Ups & Insurance Networks
- Market Research & Competitive Analysis
- UAE Healthcare Regulations (DHA, MOH, HAAD)
- Negotiation & Contract Management
- Team Leadership & Performance Optimization
- Key account handling
- Leadership aptitude
- Adaptability to market changes
- Digital marketing
- Customer retention tactics
Certification
- International Marketing – SIBM
- Project Management Professional (PMP) – PMI
Languages
English (Fluent)
Hindi (Fluent)
Urdu (Fluent)
Arabic (Conversational)
References
Available upon request.
Accomplishments
Best Employee Award- Al Futtaim Health 2022
Timeline
Business Development Head
Galderma Healthcare
2023.06 - 2026.02
Senior Business Development Executive
Al Futtaim Health
2020.02 - 2023.05
Business Development Executive
Esthetic Centers Limited – Medical Services India
2014.10 - 2020.01
Bachelor of Management Studies - Management Studies
MUMBAI UNIVERSITY