ABDULLAH AL MAMUN
Dubai
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Officer
Green Oasis General General Contracting Company
Dubai
01.2023 - Current
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Created, prepared and delivered reports to various departments.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Delivered performance reviews, recommending additional training or advancements.
- Updated reports, managed accounts and generated reports for company database.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Set up conference rooms, technology and materials to facilitate meetings.
- Maintained company handbook to outline policies and provide insights to company mission and values.
Document Controller
AL BADR CONTRACTING & CIVIL CONSTRAUCTION
SHARJAH
01.2015 - 12.2022
- Provided support for document controls and worked with contract documents.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Managed technical documentation flow of engineering, project management and construction activities.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Checked blueprints and drawings for accuracy and completeness.
- Coordinated document exchange between departments, contractors, suppliers and customers.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Created project control documentation to support needs of important projects.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Converted documents from one application to another.
- Released and updated drawings and specifications.
- Created data books in physical, digital and CD formats.
- Worked with internal staff to process documents and sent for closing.
- Managed training courses, setup and maintenance for document control systems.
- Reviewed and approved all client contracts prior to submission.
- Worked with internal team members to remedy issues with preemptive solutions.
- Transmitted documents, organized revisions and tracked changes.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Completed transmittal logs and stored in files for specified durations.
- Created and maintained user accounts and properly routed documents for approval and training.
- Analyzed contract documents to identify ambiguity and conflicts between documents and specifications.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
Office Secretary
EXTRA CO FIBRE GLASS & FREFAB HOUSES L.L.C
SHARJAH
02.2008 - 12.2014
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Identified communication channels to set roadmap to distribute information.
- Kept reception area clean and neat to give visitors positive first impression.
- Conducted research to assist with routine tasks and special projects.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Screened visitors and issued badges to maintain safety and security.
- Sorted, opened and routed mail and deliveries to meet business requirements.
Education
BBA - REGULAR
WILLIAM CAREY UNIVERSITY
SHILLONG, MEGHALAYA, INDIA06.2014
Skills
- Documentation and control
- Spreadsheet management
- Process optimization
- Office administration
- Team Leadership
- Training and Development
- Travel coordination
- Employee training and development
- Filing and data archiving
- Sorting and labeling
- Purchase orders organization
- Scheduling
- Mail handling
- Customer and client relations
- Documentation and reporting
Timeline
Administrative Officer
Green Oasis General General Contracting Company
01.2023 - Current
Document Controller
AL BADR CONTRACTING & CIVIL CONSTRAUCTION
01.2015 - 12.2022
Office Secretary
EXTRA CO FIBRE GLASS & FREFAB HOUSES L.L.C
02.2008 - 12.2014
BBA - REGULAR
WILLIAM CAREY UNIVERSITY
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