Hi, I’m
abdullah araby Araby
Dubai,UAE
Summary
Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
6
years of professional experience
3
years of post-secondary education
Work history
Teaching institutesAlexandria, Egypt
Geography teacher
2019.01 - 2021.01 (2 education.years_Label)
Job overview
- Set academic targets for students, communicating constructive feedback to address obstacles to learning.
- Maintained updated curriculum knowledge for expert student guidance.
- Created and marked homework, exams and class activities to monitor individuals' progress.
- Minimised low level disruption by enforcing classroom policies.
HILTON KING RANCHAlexandria, Egypt
Receptionist
2022.04 - 2022.06 (2 education.months_Label)
Job overview
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
occtups outsourceAlexandria, Egypt
Customer service representative
2020.09 - 2021.02 (5 education.months_Label)
Job overview
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
majorel outsource amazon accountAlexandria, Egypt
Customer service representative
2020.01 - 2020.08 (7 education.months_Label)
Job overview
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
latino resturantAlexandria, EGYPT
Head waiter
2019.08 - 2019.12 (4 education.months_Label)
Job overview
- Organised seating for groups and guests with special needs.
- Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
- Oversaw staff schedules according to strengths to build productive teams for each shift.
Papa John's Pizzaalexandria, Egypt
Waiter / Casher
2019.01 - 2019.07 (6 education.months_Label)
Job overview
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
red dragonAlexandria, Egypt
Cashier
2018.02 - 2018.12 (10 education.months_Label)
Job overview
- Operated cash registers with accuracy and processed cash and card transactions.
ZERO Alexandria, Egypt
Sales promoter
2017.08 - 2018.01 (5 education.months_Label)
Job overview
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Utilised persuasive communication skills to convey product value and unique selling points.
- Captured customer feedback and relayed insights to marketing and sales teams.
Zahran HypermarketAlexandria, Egypt
Cashier
2016.01 - 2017.07 (1 education.year_Label & 6 education.months_Label)
Job overview
- Delivered outstanding customer care with proactive sales and listening skills.
- Educated customers on promotions, offers and special events to enhance product sales.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
Education
Alexandria universtyAlexandria EG
Bachelor of Arts from Geography and geographic information systems
2018.01 - 2021.05 (3 education.years_Label & 4 education.months_Label)
Skills
- Switchboard operation
- Office equipment operations
- Database administration
- Customer-service orientated
- Microsoft Office Suite
- Data entry
- Email management
- Customer and client relations
- Telephone skills
- Security understanding
Languages
English
Advanced
Arabic
Native
Italian
Beginner
reading / learning new languges
I am passionate about learning new languages and cultures
Timeline
Receptionist
HILTON KING RANCH
2022.04 - 2022.06 (2 education.months_Label)
Customer service representative
occtups outsource
2020.09 - 2021.02 (5 education.months_Label)
Customer service representative
majorel outsource amazon account
2020.01 - 2020.08 (7 education.months_Label)
Head waiter
latino resturant
2019.08 - 2019.12 (4 education.months_Label)
Geography teacher
Teaching institutes
2019.01 - 2021.01 (2 education.years_Label)
Waiter / Casher
Papa John's Pizza
2019.01 - 2019.07 (6 education.months_Label)
Cashier
red dragon
2018.02 - 2018.12 (10 education.months_Label)
Alexandria universty
Bachelor of Arts from Geography and geographic information systems
2018.01 - 2021.05 (3 education.years_Label & 4 education.months_Label)
Sales promoter
ZERO
2017.08 - 2018.01 (5 education.months_Label)
Cashier
Zahran Hypermarket
2016.01 - 2017.07 (1 education.year_Label & 6 education.months_Label)