Abdullah Mohamed Rashed Almarshodi
Fujairah
Summary
Results-driven professional with extensive experience in administration and management. Expertise in office management, budget administration, compliance reporting, and vendor negotiation. Enhanced organisational efficiency through strategic project coordination and document control. Strong leadership and communication skills support effective team training and problem resolution. Fluent in Arabic and English, with a solid understanding of data protection legislation.
Overview
28
28
years of professional experience
Work History
Administration Officer
IRSHAD ( ADPPOC ) , ADNOC
Abu dhabi
2012.07 - 2015.11
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
- Maintained confidentiality of sensitive information, adhering to data protection regulations and upholding company integrity.
- Developed and implemented efficient filing systems, significantly improving document retrieval times.
- Monitored email inboxes, prioritised messages, and facilitated communication between departments and external stakeholders.
- Updated spreadsheets with key metrics to track information for staff.
- Managed inventory of office supplies, negotiated with suppliers, and placed orders to maintain optimal stock levels.
- Coordinated and arranged high-level meetings, including venue booking and agenda preparation.
- Organised incoming mail and communications for efficient distribution.
- Handled incoming calls and correspondence, providing timely responses to enquiries and bolstering company communication.
- Handled incoming and outgoing correspondence, prioritising and distributing based on urgency.
- Completed data processing and processed orders into relevant systems to keep records and documentation up-to-date.
- Processed, filed, and retrieved official documents, maintaining strict confidentiality and data protection compliance.
- Delivered comprehensive administrative support to senior management, aiding in decision-making processes and project management.
- Maintained excellent team relationships by proactively helping others with complex problem-solving tasks.
- Communicated with office managers to understand department priorities and workload.
- Supervised junior administrative staff, providing training and guidance to enhance team productivity.
- Ensured effective communication by answering department emails within specified timeframes.
- Received all visitors to the office and informed the main reception in advance of their arrival.
- Maintained organised and updated file systems for easy staff use.
- Entered and verified computer data to create reliable records.
- Photocopied and printed documents for office team members.
- Calculated rates, prepared bills and accepted payments.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Maintained strict confidentiality and discretion when processing sensitive data and information.
- Provided exceptional secretarial support to Board members and senior management team.
- Helped prepare annual performance review reports.
- Recorded stock movement for up-to-date inventory documentation.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
- Coordinated weekly meetings and appointments for office staff.
- Generated comprehensive quality reports, presentations and spreadsheets, delivering to management within agreed deadlines.
- Facilitated smooth running of office equipment, conducted routine maintenance checks, and liaised with technicians for repairs.
- Oversaw induction programmes for new employees, ensuring a smooth integration into the company and understanding of policies.
- Wrote professional business correspondence to handle inquiries and complaints.
- Booked client appointments via online systems and maintained master calendar.
- Provided assistance in directing individuals to the correct personnel or resources for their needs.
- Supported [Job title]s with all administrative, secretarial and organisational functions.
- Completed routine record audits to remove outdated files.
- Assisted with monthly office stock levels, conducting physical counts and reconciling with stock management system.
- Assisted with budget preparation and expense tracking, contributing to financial oversight.
- Communicated with staff through various internal platforms to keep colleagues informed of office updates.
- Compiled and submitted regulatory compliance reports, adhering to legal and industry standards.
- Made travel arrangements for staff on business trips, liaising with individual staff members to accommodate all requirements.
- Assisted in the preparation and organisation of corporate events, ensuring details were executed to high standards.
- Developed and implemented office policies and procedures to improve efficiency and compliance with industry standards.
- Coordinated maintenance of the office environment, ensuring a safe and pleasant workspace for all employees.
- Acted as the first point of contact for all external communications and disseminated all pertinent information to appropriate persons.
- Administered payroll and managed employee records, ensuring accurate and timely processing.
- Supported the implementation of new IT systems, ensuring minimal disruption to daily operations.
- Oversaw maintenance of office equipment, scheduling repairs and upgrades to maintain functionality.
- Coordinated travel arrangements and accommodations for staff, optimising budget allocation and meeting logistical requirements.
- Raised purchase orders, liaising with suppliers to keep all orders delivered on time and in full.
- Administered HR duties, including maintaining employee records, processing new hire paperwork, and overseeing payroll activities.
- Classified and coded documents for easy staff access and retrieval.
- Organised and maintained electronic and paper archives, ensuring easy access to historical data.
- Managed comprehensive diary systems for senior management, enhancing organisational efficiency.
- Inspected reports of damage and processed claims documentation.
- Facilitated the onboarding process for new employees, from documentation to induction sessions.
- Oversaw effective file management to keep office records up-to-date.
- Greeted and welcomed visitors, alerting relevant staff of guest arrival.
- Supported the finance team during end-of-year audit preparations, facilitating accurate and timely financial reporting.
- Streamlined office procedures, resulting in a 20% increase in administrative efficiency.
- Contributed to the revision of office administrative procedures, resulting in a 20% increase in workflow efficiency.
- Arranged business travel with cost-efficient hotels and transportation.
- Managed travel arrangements for staff, including flights, accommodation, and itinerary planning.
- Implemented efficient filing systems, reducing document retrieval time by 30% and improving office organisation.
- Processed invoices, prepared financial reports, and conducted bank reconciliations to support the finance department.
- Handled high call volumes through successful switchboard operation.
- Ensured efficient mail handling by collecting incoming post and preparing outgoing mail for collection.
- Negotiated with vendors and service providers to secure advantageous terms and cost savings.
- Conducted comprehensive research to support policy development and decision-making processes.
- Managed a smooth HR process for new starters, setting up on systems and issuing contracts to make an easy transition into the company.
- Liaised with internal and external stakeholders to facilitate smooth communication and project coordination.
- Implemented and adhered to company's security and safety procedures to maintain staff wellbeing.
- Prepared detailed reports and presentations for senior management, aiding in strategic planning.
- Helped team prepare collateral for advertisements and catalogues promoting products.
- Liaised with external vendors and service providers, fostering relationships that resulted in improved service and cost savings.
- Compiled and presented regular reports on office expenditure, highlighting areas for cost reduction and financial optimisation.
- Maintained standardised accounting records to support financial controls.
- Handled sensitive information with discretion, maintaining confidentiality at all times.
General Manager
Israa Energy Est.
Sharjah
1999.01 - 2015.11
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Managed financial budgets, forecasting, and reporting, ensuring fiscal responsibility and sustainability.
- Controlled expenses and allocated financial resources to reach budget goals.
- Built a successful business culture focused on performance optimisation and goal attainment.
- Selected and mentored senior staff, creating a successful leadership team.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Analysed market trends and adjusted business strategies to capitalise on new opportunities for growth.
- Led a team of 50+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.
- Kept the organisation in compliance with regulations and internal requirements.
- Cultivated strong industry relationships to promote services and improve business operations.
- Managed daily operations of petroleum facility, ensuring efficiency and compliance.
- Coordinated cross-functional teams to deliver projects on time, within budget, and exceeding expectations.
- Negotiated and managed high-value contracts, ensuring optimal service provision and cost-efficiency.
- Reviewed reports, recommendations and requests from subordinate leadership.
- Streamlined inventory management processes, reducing waste and optimising stock levels for operational efficiency.
- Tracked organisational performance against objectives and revamped strategies to better meet targets.
- Directed successful marketing campaigns, increasing brand visibility and market penetration.
- Conducted comprehensive competitor analysis to inform strategic decision-making and competitive positioning.
- Spearheaded operational improvements, significantly reducing costs while enhancing overall efficiency across departments.
- Established company targets based on previous performance and predicted forecasts.
- Facilitated professional development workshops, upskilling staff and promoting internal talent progression.
- Set ambitious expectations for operations and established pathways to accomplishing goals.
- Negotiated contracts with suppliers, securing favourable terms that resulted in a 20% reduction in supply costs.
- Analysed and determined courses of action to align operations and revenue performance with organisational goals.
- Cultivated strong relationships with stakeholders, including investors, partners, and regulatory bodies.
- Evaluated departmental performance and developed improvements to key operations.
- Orchestrated the successful turnaround of underperforming departments, restoring profitability and operational excellence.
- Developed and implemented strategic plans that increased company revenue by 35% within two years.
- Authorised use of teams and materials for specific departments and projects.
- Leveraged financial data and forecasts to set clear operating budgets.
- Reported successes, failures and new plans to the governing body to guide decision-making.
- Implemented cutting-edge technology solutions that automated key processes, improving accuracy and speed.
- Established robust risk management frameworks, minimising vulnerabilities and safeguarding assets.
- Enhanced customer satisfaction ratings by 40% through the introduction of comprehensive service improvement programmes.
- Pioneered the adoption of agile methodologies, accelerating product development cycles and innovation.
- Championed corporate social responsibility initiatives, enhancing the company's community engagement and environmental sustainability.
Administration Team Leader
UAE , Defense
Abu Dhabi
1987.11 - 2008.07
- Supervised administrative staff, providing training and development to improve team skills and performance.
- Coordinated facility management tasks, enhancing workplace safety and productivity for employees.
- Kept up-to-date with all organisational changes and business developments, adjusting administrative processes to meet evolving needs.
- Handled confidential documents and communications with discretion and adherence to privacy regulations.
- Planned and coordinated conferences, interviews, training sessions and other office events, overseeing logistics, catering and AV setup.
- Developed and maintained efficient and clear filing systems for entire organisation.
- Coordinated scheduling and logistics for internal and external meetings, improving organisational communication.
- Identified areas in administrative procedures for improvement, recommending streamlined processes to boost efficiency.
- Assessed staff performance through close monitoring of individual KPI target achievements.
- Recruited and trained administrative personnel, allocating responsibilities and office space.
- Oversaw staff compliance with company policies and values, acting as brand ambassador to HQ.
- Conducted regular performance reviews for administrative staff to foster a culture of continuous improvement.
- Facilitated communication between departments to support project completion and organisational goals.
- Streamlined office operations through the introduction of efficient administrative procedures and policies.
- Assisted associated departments with clerical and administrative support.
- Delivered timely monitoring information to senior management, supporting informed decision-making.
- Scoped and managed achievable project plans to improve central administration services.
- Helped staff with special projects by setting up schedules and organising resources.
- Sat in on meetings, hearings and conferences to document activities.
- Trained and mentored junior administrative team members in procedures.
- Maintained organised calendar covering team meetings, trips and appointments.
- Connected with professionals in outside offices and distant locations to coordinate work.
- Used technical and detailed information to prepare comprehensive reports.
- Researched issues and compiled reports, presentations and summaries from data.
- Created and reviewed department data to solve potential problems or strengthen performance.
- Arranged supplies and spaces for staff meetings and trips.
- Developed and maintained a comprehensive database for tracking project timelines and deliverables.
- Provided executive support to senior management, preparing presentations and managing correspondence.
- Assisted in the planning and execution of corporate events, contributing to enhanced team morale and company culture.
- Oversaw large team of clerical staff and set clear tasks and work objectives.
- Prepared and processed wills, deeds and legal briefs.
- Coordinated scheduling, allocated tasks, and monitored performance to meet organisational targets.
- Evaluated administrative technology and software, leading the adoption of new tools to enhance productivity.
- Monitored compliance with data protection laws, safeguarding sensitive information against unauthorised access.
- Analysed operational processes and recommended improvements, leading to a 20% increase in team efficiency.
- Facilitated the smooth transition of administrative responsibilities during organisational changes.
- Supervised the maintenance of office equipment and inventory, ensuring availability of necessary supplies.
- Conducted regular training sessions for staff on best practices in office administration and software updates.
- Organised team meetings and provided comprehensive reports on progress and challenges to senior management.
- Liaised with other departments to facilitate smooth inter-departmental communication and workflow.
- Led a team of administrators, overseeing daily operations to maintain optimal efficiency and productivity.
- Handled confidential documents with discretion, maintaining the integrity and privacy of company information.
- Reviewed and updated administrative procedures, policies, and manuals to ensure relevance and efficiency.
- Assisted in the recruitment and selection of new team members, including conducting interviews and evaluating candidates.
- Managed project timelines and deadlines, prioritising tasks to ensure timely completion of objectives.
- Mentored junior staff, offering guidance and support to foster professional development and growth.
Electronics Engineer
UAE, AF
Abu dhabi
1987.11 - 2008.07
- Managed full product lifecycle from concept to systems integration and manufacture.
- Developed custom firmware for microcontroller-based systems, tailoring functionality to specific client requirements.
- Designed and modified electronic systems, components and software to provide ample data and information regarding elements.
- Created instruments and procedures for testing electronic components, circuits and systems to verify functionality.
- Conducted rigorous testing and validation of electronic components, ensuring compliance with industry standards and specifications.
- Coordinated with software engineers to ensure seamless integration of hardware and software components, enhancing system performance.
- Analysed and resolved electronic system failures, minimising downtime and maintaining high levels of operational efficiency.
- Managed engineering resources by planning, allocating and monitoring resource usage by staff.
- Liaised and collaborated with multidisciplinary teams to ensure accuracy of mechanical, electronic and software compatibility.
- Evaluated risks to engineering operations and implemented measures to mitigate impact.
- Outlined production or installation methods, materials and quality standards to staff for high-quality products and outstanding customer satisfaction.
- Inspected equipment and products to comply with health and safety regulations.
- Inspected materials and supplies for compliance with requirements, returning non-compliant items to suppliers for replacement.
- Maintained up-to-date documentation for all electronic designs, facilitating easy reference and compliance with regulatory requirements.
- Wrote detailed instructions and specifications to help staff comprehend products and systems.
- Drafted technical reports, outlining engineering performance, shortfalls and bottlenecks for stakeholder review.
- Evaluated supplier capabilities and established strategic partnerships, securing high-quality components for various projects.
- Researched and advised stakeholders on various aspects of electronic engineering materials, products or processes for production activities.
- Researched emerging technologies to maintain commercial awareness and identify opportunities for expansion and diversification.
- Demonstrated expertise and skills in electronics to educate and assist staff and users with products and services.
- Presented technical findings and progress reports to stakeholders, effectively communicating complex information in an understandable manner.
- Maintained up-to-date knowledge of industry advancements through continuous professional development.
- Achieved operational goals by directing construction, maintenance and repair tasks, extending equipment's useful life.
- Kept equipment and devices functioning properly by devising and implementing control standards and procedures on engineering operations.
- Provided technical support to clients, troubleshooting issues remotely and ensuring high levels of customer satisfaction.
- Initiated maintenance and repairs to determine functionality, speed and performance, managing wear and tear.
- Collaborated with engineers to meet specifications and criteria, delivering quality standards.
- Achieved operational goals by directing construction, maintenance and repair tasks, extending equipment's useful life.
Education
Diploma of Higher Education - Electronic Engineer
PAK , AF
Karachi , Pakistan 1991-01
Diploma of Higher Education - Technical English
EAIC EP
Abu Dhabi UAE1988-01
Skills
- Office management
- Administrative tasks
- Office supply management
- Document control
- Document management systems
- Data management
- Electronic archiving
- Record-keeping
- Database management
- Data protection knowledge
- Compliance reporting
- Budget administration
- Procurement processes
- Invoicing and billing
- Invoice preparation
- Payroll administration
- Claims administration
- Contract administration
- Meeting coordination
- Diary planning
- Schedule management
- Calendar management
- Task prioritisation
- File maintenance
- Communication management
- Problem Resolution
- Enquiry handling
- Inquiry resolution
- Issue resolution
- Communication facilitation
- Customer service
- Client relations
- Customer orientation
- Engaging leadership style
- Team leadership
- Staff training
- Problem solving
- Professionalism
- Workflow prioritisation
- General administration
- Administration support
- Multitasking efficiency
- Event planning
- Event logistics
- Mail coordination
- Office correspondence
- Document processing
- Professionalism
- HR reporting
- Reporting proficiency
- Presentation preparation
- Accounting basics
- Bilingual Arabic English
- Microsoft Office
- Office equipment operation
- Communication management
- Workflow prioritisation
- Document management systems
- Claims administration
- Organising meetings
- Calendar management
- Reporting proficiency
- Client relations
- Presentation preparation
- Financial recordkeeping
- Bilingual Arabic English
- HR reporting
Timeline
Administration Officer
IRSHAD ( ADPPOC ) , ADNOC
2012.07 - 2015.11
General Manager
Israa Energy Est.
1999.01 - 2015.11
Administration Team Leader
UAE , Defense
1987.11 - 2008.07
Electronics Engineer
UAE, AF
1987.11 - 2008.07
Diploma of Higher Education - Electronic Engineer
PAK , AF
Diploma of Higher Education - Technical English
EAIC EP