Abdul Lamidu Issah
DUBAI,United Arab Emirates
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
VEHICLE AUTO BODY ADVISOR, ASSISTANT NETWORK ADMINSTRATOR
KM GARAGE
DUBAI, UAE
2022.06 - Current
- Communicating with customers and given status on their vehicles
- Managing workers to meet the promising date
- Applied effective time management techniques to meet tight deadlines
- Passionate about learning and committed to continual improvement
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Hunter alignment and car-o-liner measuring system
- Chassis measurement Setting up new network infrastructure Routing and Switch setup Network cabling and configurations Intercom system configurations CCTV camera installation and configurations CCTV operating Configuring network flow in and out Troubleshooting hardware and software and solving them Installing new operating systems Installing software and hardware and updating software Troubleshooting system failures Outlook setup and configuring Developed and maintained courteous and effective working relationships
- Proved successful working within tight deadlines and a fast-paced environment
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong organizational and communication skills through coursework and volunteer activities
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Adaptable and proficient in learning new concepts quickly and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Identified issues, analyzed information and provided solutions to problems
- Worked effectively in fast-paced environments
- Paid attention to detail while completing assignments
- Exercised leadership capabilities by successfully motivating and inspiring others
- Provided professional services and support in a dynamic work environment
- Assisted with day-to-day operations, working efficiently and productively with all team members.
ASSISTANT NETWORK ADMINSTRATOR
POWER CITY NETWORK LTD COMPANY
Accra, Ghana
2020.06 - 2022.04
- Managed time efficiently in order to complete all tasks within deadlines
- Strengthened communication skills through regular interactions with others
- Proven ability to learn quickly and adapt to new situations
- Developed strong communication and organizational skills through working on group projects
- Resolved problems, improved operations and provided exceptional service
- Paid attention to detail while completing assignments
- Proved successful working within tight deadlines and a fast-paced environment
- Setting up new network infrastructure Routing and Switch setup Network cabling and configurations Intercom system configurations CCTV camera installation and configurations CCTV operating Configuring network flow in and out Troubleshooting hardware and software and solving them Installing new operating systems Installing software and hardware and updating software Troubleshooting system failures Writing maintenance reports Konica Minolta and Sindo printer services Printer installations Server windows 2019 setup and configuration Active Directory, User and Computer, DNS and DHCP Sophos user access setup
IT OFFICER
ABLEKUMA WEST MUNICIPAL ASSEMBLY
Accra, Ghana
2017.09 - 2020.05
- Setting up new network infrastructure Routing and Switch setup Network cabling and configurations Intercom system configurations CCTV camera installation and configurations CCTV operating Configuring network flow in and out Troubleshooting hardware and software and solving them Installing new operating systems Installing software and hardware and updating software Troubleshooting system failures Reviewing blueprints to understand wiring placement Printing Property Rate and Business Operating Permit and sort for sharing Writing maintenance reports Printer installations Server windows 2019 setup and configuration Active Directory, User and Computer, DNS and DHCP
- Provided support, education and training to increase user confidence navigating IT systems.
- Supported implementation of company-wide technological changes and updates.
- Used client-facing consulting capabilities to deliver outstanding service and satisfaction.
- Set-up new users with IT systems and equipment, offering further support and guidance to new starters.
- Installed, tested ad integrated software products.
HOUSEKEEPER
Mr. Stephen’s House
Accra, Ghana
2013.08 - 2015.11
- Mopping Bathrooms and rooms cleaning Empty bins Change linens Laundry Making beds Vacuuming Kitchen cleaning Mowing grass Trimming flowers
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Meticulously vacuumed, dusted and tidied guest rooms.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Communicated with other staff to determine best use of resources and guest care.
- Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
- Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
Education
High School Diploma - Business
SDA SENIOR HIGH SCHOOL
Akyem Sekyere / Ghana 2009.10 - 2013.07
ADVANCE DIPLOMA IN SYSTEM ENGINEERING: Information Technology - Information Technology
Intercom Programming & Manufacturing Co. Ltd(IPMC)
Accra / Ghana 2014.09 - 2016.08
Skills
- IT Technician / Troubleshooting TCP/IP/LAN
- WAN NETWORKS
- Server Configuration (2008,2012,2019)
- Virtualization/VM WARE
- Cisco – Routing and Switching
- Network Management
- Konica Minolta and Sindo Printers Expert
- Microsoft Office Word and Excel
- Good Communication Skills
- Having knowledge about safety regulations
- Technical and Analytical
- CCNA: ICNDI and ICND2
- Linux: Administration(Suse)
- Exchange Serve 2013
- CompTIA A, N
- MCSE: Server Infrastructure
- Network support
- Networking and routing protocol expertise
- Networking skills
- Networking systems integration
- Network device monitoring
- Network troubleshooting
- Communication skills
Websites
Languages
English
Advanced
Certification
- Cisco Certified Entry Networking Technician
Timeline
VEHICLE AUTO BODY ADVISOR, ASSISTANT NETWORK ADMINSTRATOR
KM GARAGE
2022.06 - Current
ASSISTANT NETWORK ADMINSTRATOR
POWER CITY NETWORK LTD COMPANY
2020.06 - 2022.04
IT OFFICER
ABLEKUMA WEST MUNICIPAL ASSEMBLY
2017.09 - 2020.05
ADVANCE DIPLOMA IN SYSTEM ENGINEERING: Information Technology - Information Technology
Intercom Programming & Manufacturing Co. Ltd(IPMC)
2014.09 - 2016.08
HOUSEKEEPER
Mr. Stephen’s House
2013.08 - 2015.11
High School Diploma - Business
SDA SENIOR HIGH SCHOOL
2009.10 - 2013.07