ABDUL MUNEER VARIYAMPALLA
AJMAN,UAE
Summary
Accomplished professional with expertise in promotional campaigns execution and fluent in multilingual sales. Demonstrates reliable time-management and order processing efficiency, ensuring seamless customer service. Proficient in navigating customer databases, retail software, and cash handling, with a solid understanding of retail laws. Career goal includes leveraging skills to enhance operational efficiency and customer satisfaction in a dynamic retail environment.
Experienced professional with focus on retail sales and customer service. Consistently drive store revenue and enhance customer satisfaction through effective communication and problem-solving skills. Excel in creating engaging shopping experiences and building strong customer relationships.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales attendant
ADNOC DISTRIBUTION
AJMAN, UNITED ARAB EMIRATES
11.2024 - Current
- Worked under pressure during peak hours maintaining high level of service.
- Performed daily store opening and closing procedures ensuring operational readiness.
- Provided exceptional after-sales support enhancing customer satisfaction levels.
- Handled merchandise returns or exchanges professionally adhering to company policy.
- Demonstrated flexibility by covering shifts during holiday periods or staff shortages.
- Increased customer satisfaction by delivering excellent service.
Manager of operations
SALWA TRADERS WHOLE SALERS
PALAKKAD, INDIA
03.2021 - 08.2024
- Administered performance evaluations, enabling staff development and improvement.
- Streamlined supply chain management for optimal inventory control.
- Provided guidance in problem-solving situations for resolution attainment.
Operations officer
GULF WAREHOUSING COMPANY
DOHA, QATAR
02.2019 - 01.2020
- Oversaw daily operations for smoother workflow.
- Collaborated closely with management on strategic planning and execution of projects.
- Coordinated interdepartmental activities for seamless collaboration.
- Identified performance gaps through regular assessment of operations procedures.
Data entry clerk
DANA HYPERMARKET
DOHA, QATAR
04.2018 - 01.2019
- Maintained accurate data entry by diligently inputting information from various sources.
- Improved operational efficiency with meticulous data organisation and categorisation.
- Assured data confidentiality by strictly adhering to company privacy policies and regulations.
Operations officer
GULF WAREHOUSING COMPANY
DOHA, QATAR
02.2017 - 02.2018
- Prioritised tasks effectively under pressure, met critical deadlines.
- Analysed data using optimum statistical techniques to understand or improve information relevance.
Education
Foundation degree - BUSINESS
COMMERCE WITH COMPUTER APPLICATION
INIDA 03.2011 - 03.2013
Bachelor of Commerce - BUSINESS WITH CAMPUTER APLICATION
CALICUT UNIVERSITY
INDIA 03.2013 - 03.2016
Diploma - INFORTMATION TECHNOLOGY
ICS IT EDUCATION
INDIA 02.2013 - 03.2014
Skills
- Promotional campaigns execution
- Fluent in multilingual sales
- Reliable time-management
- Order processing efficiency
- Customer database navigation
- Knowledge of retail laws
- Retail software proficiency
- Cash handling
- Customer Service
Languages
English
Advanced
Arabic
Elementary
Hindi
Fluent
Affiliations
- BOOK READING
- FOOTBALL
- CRICKET
Timeline
Sales attendant
ADNOC DISTRIBUTION
11.2024 - Current
Manager of operations
SALWA TRADERS WHOLE SALERS
03.2021 - 08.2024
Operations officer
GULF WAREHOUSING COMPANY
02.2019 - 01.2020
Data entry clerk
DANA HYPERMARKET
04.2018 - 01.2019
Operations officer
GULF WAREHOUSING COMPANY
02.2017 - 02.2018
Bachelor of Commerce - BUSINESS WITH CAMPUTER APLICATION
CALICUT UNIVERSITY
03.2013 - 03.2016
Diploma - INFORTMATION TECHNOLOGY
ICS IT EDUCATION
02.2013 - 03.2014
Foundation degree - BUSINESS
COMMERCE WITH COMPUTER APPLICATION
03.2011 - 03.2013
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