Overview
Work history
Education
Skills
Languages
Timeline
Generic
AbdulQayum Natalia

AbdulQayum Natalia

Porbander,India

Overview

18
18
years of professional experience

Work history

Tour Coordinator

Al Hami Haj & Umrah Tours
Porbander, India
07.2022 - 01.2023


  • Promoted offers, promotions and deals on social media channels to increase customer engagement.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Verified customer insurance and documentation ahead of travel for reduced risk.

Supermarket Supervisor

Family Supermarket
Maputsoe , Lesotho
07.2018 - 05.2019
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.


Tour Leader

Taj Tours & Travels
Makkah, Kingdom of saudi arabia
05.2010 - 01.2013
  • Promoted offers, promotions and deals on social media channels to increase customer engagement.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Verified customer insurance and documentation ahead of travel for reduced risk.
  • Calculated competitive tour quotes to increase bookings and grow revenue.
  • Coordinated bus and transport companies to operate tours according to trip schedules.
  • Collaborated with bus companies to provide personalised tours.

Salesman

Ashraf Mini Supermarket
Makkah, Kingdom of saudi arabia
02.2005 - 12.2006


  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Managed customer product and service queries, resolving effectively and efficiently.
  • Maximised sales revenue through effective upselling and cross-selling of associated products.
  • Processed product returns, ensuring items were clean and resaleable.

Education

Secondary School Certificate -

Victoria Jubilee Madrassa Boys High School
Porbander (India)

Skills

  • Stock management
  • Retail management
  • Customer service
  • Sale displays
  • Staff supervision
  • Customer assistance

Languages

English
Elementary
Hindi
Native
Arabic
Upper intermediate
Gujarati
Native

Timeline

Tour Coordinator

Al Hami Haj & Umrah Tours
07.2022 - 01.2023

Supermarket Supervisor

Family Supermarket
07.2018 - 05.2019

Tour Leader

Taj Tours & Travels
05.2010 - 01.2013

Salesman

Ashraf Mini Supermarket
02.2005 - 12.2006

Secondary School Certificate -

Victoria Jubilee Madrassa Boys High School

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AbdulQayum Natalia