AbdulQayum Natalia
Porbander,India
Overview
18
18
years of professional experience
Work history
Tour Coordinator
Al Hami Haj & Umrah Tours
Porbander, India
07.2022 - 01.2023
- Promoted offers, promotions and deals on social media channels to increase customer engagement.
- Used destination knowledge to enhance customer trips with local recommendations.
- Verified customer insurance and documentation ahead of travel for reduced risk.
Supermarket Supervisor
Family Supermarket
Maputsoe , Lesotho
07.2018 - 05.2019
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
Tour Leader
Taj Tours & Travels
Makkah, Kingdom of saudi arabia
05.2010 - 01.2013
- Promoted offers, promotions and deals on social media channels to increase customer engagement.
- Used destination knowledge to enhance customer trips with local recommendations.
- Verified customer insurance and documentation ahead of travel for reduced risk.
- Calculated competitive tour quotes to increase bookings and grow revenue.
- Coordinated bus and transport companies to operate tours according to trip schedules.
- Collaborated with bus companies to provide personalised tours.
Salesman
Ashraf Mini Supermarket
Makkah, Kingdom of saudi arabia
02.2005 - 12.2006
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Managed customer product and service queries, resolving effectively and efficiently.
- Maximised sales revenue through effective upselling and cross-selling of associated products.
- Processed product returns, ensuring items were clean and resaleable.
Education
Secondary School Certificate -
Victoria Jubilee Madrassa Boys High School
Porbander (India)Skills
- Stock management
- Retail management
- Customer service
- Sale displays
- Staff supervision
- Customer assistance
Languages
English
Elementary
Hindi
Native
Arabic
Upper intermediate
Gujarati
Native
Timeline
Tour Coordinator
Al Hami Haj & Umrah Tours
07.2022 - 01.2023
Supermarket Supervisor
Family Supermarket
07.2018 - 05.2019
Tour Leader
Taj Tours & Travels
05.2010 - 01.2013
Salesman
Ashraf Mini Supermarket
02.2005 - 12.2006
Secondary School Certificate -
Victoria Jubilee Madrassa Boys High School