Summary
Overview
Work History
Education
Skills
Timeline
Abdul Rahaman Khan

Abdul Rahaman Khan

General Manager- Operations & Sales
Dubai

Summary

Customer-oriented General Manager with 11 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

General Manager

Reliance Delivery Services
Dubai
11.2020 - Current
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.

Operations Managers

SR Group
Riyadh
05.2019 - 04.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Applied effective time management techniques to meet tight deadlines.
  • Provided professional services and support in a dynamic work environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Identified issues, analyzed information and provided solutions to problems.

Accounts Officer Operations

Saudi Manpower Company
Riyadh
01.2015 - 02.2019
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Operations Supervisor

Saudi marafiq
Riyadh
03.2015 - 01.2017
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Negotiated with distributors to find quality products and best prices.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Analyzed department metrics and performance and reported findings to management.

Education

MBA - Marketing

Indian Institute of Business Management & Research, Hubli, Karnataka
07.2010 - 06.2012

BBA - Business Administration And Management

Madras University, Chennai
07.2007 - 06.2010

Skills

    Performance improvement

undefined

Timeline

General Manager - Reliance Delivery Services
11.2020 - Current
Operations Managers - SR Group
05.2019 - 04.2023
Operations Supervisor - Saudi marafiq
03.2015 - 01.2017
Accounts Officer Operations - Saudi Manpower Company
01.2015 - 02.2019
Indian Institute of Business Management & Research - MBA, Marketing
07.2010 - 06.2012
Madras University - BBA, Business Administration And Management
07.2007 - 06.2010
Abdul Rahaman KhanGeneral Manager- Operations & Sales