Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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Abdulraheem Nur

Dubai

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Quality Assurance

Omniraise Sdn Bhd
03.2024 - 08.2024
  • Performed quality assurance on systems to confirm optimal performance.
  • Managed team schedules, department projects and quality assurance.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Provided onsite training to help develop employee skills.
  • Investigated and reported on accidents, injuries and near-miss incidents.

Customer Service Supervisor

Teleperformance
Dubai
09.2019 - 05.2021
  • Resolved problems, improved operations and provided exceptional service.
  • Managed more than 2000 hours of interpretation services
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Provided professional services and support in a dynamic work environment.
  • Learned and adapted quickly to new technology and software applications.

Lean Engineering Intern

Ghassan Aboud Group
10.2018 - 01.2019
  • Learned and adapted quickly to new technology and software applications.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Took Verbatim of meetings and translated them into minutes
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Excellent communication skills, both verbal and written.
  • Trained and mentored staff on LEAN principles such as 5S
  • Gathered, documented, and modeled data to assess business trends.
  • Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.

HSE Intern

Gates Corporation
06.2017 - 09.2017
  • Assisted in creating and distributing safety-related publications to promote safety management.
  • Shadowed safety manager to conduct laboratory inspections, noise evaluations and industrial hygiene sampling.
  • Inspected facilities, machinery and safety equipment to identify and correct potential hazards.
  • Prepared and documented health and safety incident reports for management review.
  • Maintained documentation of daily notes, safety training records and accident investigations.

Education

Master of Science - Industrial Engineering

Universiti Teknologi Malaysia
Johor Bahru, Malaysia
04.2024

Skills

  • Root Cause Analysis & Corrective Action Planning
  • ISO 9000 standards
  • Lean Manufacturing Tools
  • Six Sigma Methodologies
  • Quality Management Systems
  • Operations Management
  • Warehouse Operations

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Software

Python

Tableau BI

ERP Software

Excel

Timeline

Quality Assurance

Omniraise Sdn Bhd
03.2024 - 08.2024

Customer Service Supervisor

Teleperformance
09.2019 - 05.2021

Lean Engineering Intern

Ghassan Aboud Group
10.2018 - 01.2019

HSE Intern

Gates Corporation
06.2017 - 09.2017

Master of Science - Industrial Engineering

Universiti Teknologi Malaysia

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Abdulraheem Nur