Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Crafting
Languages
Timeline
Generic
ABDULRAHMAN AL SUBHI

ABDULRAHMAN AL SUBHI

Abu Dhabi

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Specialist - General Services

Global Aerospace Logistics
01.2024 - Current
  • Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Introduced innovative solutions to address critical business challenges, driving significant improvements in performance metrics.
  • Streamlined internal processes for improved operational efficiency and cost savings.
  • Assisted with developing effective policies and procedures to improve operations.
  • Negotiated contracts with vendors, securing favorable terms that benefited the organization''s bottom line.

Senior Services Officer

Global Aerospace Logistics, LLC
06.2015 - Current
  • Supervises preparation and processing of visa and labor applications (New /Renewal/ Transfer Cancellation ) Manage to secure health insurance / life insurance for all company employees along with their family members
  • Ensure all Admin department petty cash application are in accurate calculations
  • Monitor and maintain office supplies inventory and review and approve office supply acquisitions, in conjunction with Administrative Support personnel
  • Writes, develops and updates all admin services manual, processes and procedures
  • Supervises preparation of all applications related to Abu Dhabi Retirement Pensions & Benefits Fund
  • Responsible of registering the company in all be government and non- governmental entities as required from the management
  • Responsible to represent the company on every governmental appointment in immigration, ministry of labor, court etc
  • Handle enquiries and complaints from internal and external stakeholders
  • Participates in the orientation program for new hires and presents the administrative department section
  • Delegate tasks and assign work direction to PRO & Admin Services Officers and Assistants
  • Produce reports and presentations related to the operations of the department for briefing them to the Head of Admin Services and the HR Director
  • Assists in planning company events, meetings, and employee team building activities or special projects as needed
  • Delegate tasks and assign work direction to PRO & Admin Services Officers and Assistants
  • To be available 24 hours on call for any emergency cases in relation to employees and GAL (Global Aerospace Logistics) HQ premises
  • Participated in compensation and benefits transformation project with HAY Group involving review job descriptions, job evaluation, job mapping, market benchmarking, new grade salary structure, benefits plan, policies, cost impact analysis and migration
  • Conducting internal equity analysis to propose promotions and salary Alignments
  • Conduct full compensation studies on different employee categories in one of the major projects involving
  • Working on job descriptions, analysis, and evaluation exercise.
  • Maintained up-to-date knowledge of product and service changes.
  • Responded proactively and positively to rapid change.
  • Promptly responded to inquiries and requests from prospective customers.

Receptionist & administrative assistant

Abu Dhabi Aviation
01.2014 - 04.2015
  • Insert flights arrivals and departure & giving out flight information
  • Dealing with customers in directing them around the airport
  • Check schedules of flights (daily, monthly)
  • Answering telephone enquiries
  • Making announcements on the public address system (arrivals flights, departure, delay flight).
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Education

Master's in Business Administration -

Abu Dhabi University
Abu Dhabi, UAE
01.2021

Bachelors in Business Administration - HR Management -

United Arab Emirates University (UAEU)
01.2015

Skills

  • Microsoft Office
  • Windows Explorer
  • Organizing skills
  • Communication
  • Sense of urgency and problem-solving skills
  • Working under pressure and with deadlines
  • Customer Relations
  • Emergency Response
  • Root Cause Analysis
  • Quality Assessment
  • Project Planning

Personal Information

  • Date of Birth: 02/24/1991
  • Nationality: Emirati

Certification

Office procedures and administration certification

Microsoft Office 2013 certification

Customer Service certification

Exop Participant certificate

Certificates of Appreciation

Crafting

Crafting with epoxy resin is more than just a hobby for me—it's a journey of creativity and self-expression.

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Senior Specialist - General Services

Global Aerospace Logistics
01.2024 - Current

Senior Services Officer

Global Aerospace Logistics, LLC
06.2015 - Current

Receptionist & administrative assistant

Abu Dhabi Aviation
01.2014 - 04.2015

Master's in Business Administration -

Abu Dhabi University

Bachelors in Business Administration - HR Management -

United Arab Emirates University (UAEU)

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ABDULRAHMAN AL SUBHI