Abdulrahman Hallalo
Abu Dhabi,UAE
Summary
Experienced IT professional with 15+ years in the UAE's education sector, delivering impactful solutions across technical support, software development, and digital transformation. Proven expertise in full-stack development using .NET WebForms, C#, and SQL, with a consistent record of building scalable, efficient systems. Recognized for rapid learning, strategic problem-solving, and leading high-performing teams. Actively seeking a senior or managerial role to drive innovation and lead digital transformation.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work history
Senior Applications Developer
Ministry of Education / Emirates School Establishment (MOE/ESE)
Abu Dhabi, UAE
01.2018 - 05.2025
- Led the development and maintenance of web applications using .NET WebForms , C# , and SQL Server , ensuring robust and scalable enterprise solutions.
- Championed digital transformation by modernizing legacy systems, automating manual workflows, and minimizing bureaucratic overhead.
- Integrated AI-driven capabilities including predictive analytics and intelligent automation to drive operational efficiency and enhance decision-making.
- Collaborated with cross-functional teams to design, implement, and optimize scalable solutions aligned with strategic business objectives.
- Directed the adoption of emerging technologies , enhancing service delivery and operational agility through continuous innovation.
- Mentored junior developers, conducted code reviews, and contributed to architectural planning and the enforcement of coding best practices.
- Maintained a strong focus on application security , performance, and scalability across legacy and modernized platforms.
- Designed and implemented security protocols to safeguard sensitive information.
- Experimented with new technologies and methods to drive innovation in application development.
- Maintained up-to-date knowledge on latest industry trends to incorporate them into application development.
- Conducted regular staff training, increasing overall technical competency within the team.
- Resolved complex software issues promptly, minimising business operation disruptions.
- Collaborated closely with stakeholders for understanding project requirements.
- Fostered cross-functional communication for better understanding of project goals amongst various teams.
- Proactively participated in all phases of the software development life cycle to ensure high-quality deliverables.
IT Support Engineer
Abu Dhabi Department of Education and Knowledge (ADEK)
Abu Dhabi, UAE
01.2011 - 01.2018
- Provided comprehensive technical support to users across 20 schools , ensuring minimal downtime and high user satisfaction.
- Managed system configurations , performed diagnostics, and resolved technical issues related to hardware, software, and network connectivity.
- Participated in the deployment, maintenance, and support of educational software systems, contributing to improved learning environments and streamlined administrative processes.
- Responded to emergency situations promptly minimizing disruption to business operations.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Solved complex technical problems to ensure optimal performance of IT infrastructure.
- Assisted in cost reduction by recommending affordable yet reliable tech equipment for purchase.
- Provided efficient customer service through the installation, configuration, and maintenance of hardware and software systems.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
IT Helpdesk
Higher Colleges of Technology (HCT)
Abu Dhabi, UAE
01.2009 - 01.2011
- Delivered first-level technical support and conducted user training to enhance digital literacy and self-sufficiency among staff.
- Managed system installations , software updates, and peripheral device setup , ensuring seamless integration into existing environments.
- Logged, tracked, and escalated technical issues using ticketing systems, maintaining accountability and ensuring prompt resolution in accordance with service level agreements (SLAs).
Education
Diploma - Computer Science
Al Khawarizmi International College
01.2007 - 01.2009
Skills
- C# programming
- NET WebForms
- HTML/CSS
- Software testing
- Integration testing
- JavaScript
- SQL Server
- Visual Studio
- Git
- IIS
- REST APIs
- Problem-solving
- Team leadership
- Communication
- Time management
- NET framework expertise
- Resource allocation and management
- API integration
- Code review process
- Business intelligence tools
- System optimisation strategies
Languages
Arabic
Native
English
Fluent
References
References available upon request.
Timeline
Senior Applications Developer
Ministry of Education / Emirates School Establishment (MOE/ESE)
01.2018 - 05.2025
IT Support Engineer
Abu Dhabi Department of Education and Knowledge (ADEK)
01.2011 - 01.2018
IT Helpdesk
Higher Colleges of Technology (HCT)
01.2009 - 01.2011
Diploma - Computer Science
Al Khawarizmi International College
01.2007 - 01.2009
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