I am an Emirati Government Leadership Services Professional with expertise in marketing and communications, searching for new challenges to better serve my nation.
Overview
14
14
years of professional experience
Work History
Manager Khalifa International Bowling Centre - Operations Department
Zayed Sports City (ZSC)
12.2017 - Current
Oversee daily operations at Khalifa International Bowling Centre, ensuring smooth and efficient management.
Proactively address customer issues, providing effective solutions to ensure high levels of customer satisfaction.
Innovatively tackle challenges, developing creative solutions to enhance operational efficiency.
Lead and inspire a team to perform optimally, especially during peak periods, maintaining productivity and service excellence.
Contribute innovative ideas to senior management aimed at increasing venue footfall and revenue.
Promote employee engagement, empowering team members in decision-making to enhance job satisfaction.
Uphold venue quality and reputation at its highest level, ensuring consistent excellence.
Promptly respond to customer proposal requests, meeting and exceeding their expectations.
Develop and manage the yearly budget, monitoring performance on a weekly, monthly, and quarterly basis.
Collaborate with the marketing team to create venue packages and establish competitive offers.
Implemented and supervised the deployment of a new venue system.
Coordinator Student Recruitment - Marketing Department
Higher Colleges of Technology - Abu Dhabi Male Campus
04.2013 - 12.2017
Spearheaded the planning and execution of a wide range of high-impact events, including press conferences, exhibitions, and student activities.
Successfully identified, secured, and managed spokespeople and sponsorship opportunities, ensuring seamless event operations.
Cultivated and nurtured strong community relations through innovative events, marketing strategies, and community initiatives, such as open days and participation in community projects.
Pro-actively developed and implemented initiatives to attract and engage new students, bolstering college enrollment.
Strengthened relationships between the organization and government entities, contributing to a more effective partnership.
Drove outreach recruitment through strategic marketing activities, expanding the organization's reach and impact.
Effectively managed the public relations aspects of potential crisis situations, ensuring a swift and professional response.
Relation Officer- Communications and Community Service Department
Abu Dhabi Food Control Authority
09.2011 - 04.2013
Collaborated effectively with colleagues and key spokespeople to ensure streamlined communication and messaging.
Responded to inquiries from media, individuals, and external organizations promptly and professionally.
Methodically collected and analyzed media coverage, offering valuable insights for strategic decision-making.
Orchestrated and coordinated compelling photo opportunities, enhancing the organization's public image.
Successfully planned and executed a variety of high-profile events, including press conferences, international exhibitions, and press tours, promoting the organization's brand and message.
Communication and Public Relations officer - Communications Department
ABB Automation
02.2010 - 09.2011
Managing crisis communication to ensure best possible results for the company
Planning, developing and implementing PR strategies.
Education
Diploma - UAE Government Services Expert Program
American University of Dubai
Dubai
09.2015
Bachelor of Applied Studies - Applied Media Studies
Higher Colleges of Technology
Abu Dhabi
03.2012
Higher Diploma - Applied Media Studies
Higher Colleges of Technology
Abu Dhabi
08.2009
Skills
Team Management
Leadership
Microsoft Office
Communications
Problem Solving
Innovation
Decision Making
Government Services Expert
Personal Information
Marital Status: Married
Date of Birth: 10/30/85
Nationality: United Arab Emirates
Hobbies and Interests
Antique Collector
Travel & Tourism
Fitness
Horse Riding
References
References are available upon request
Timeline
Manager Khalifa International Bowling Centre - Operations Department
Zayed Sports City (ZSC)
12.2017 - Current
Coordinator Student Recruitment - Marketing Department
Higher Colleges of Technology - Abu Dhabi Male Campus
04.2013 - 12.2017
Relation Officer- Communications and Community Service Department
Abu Dhabi Food Control Authority
09.2011 - 04.2013
Communication and Public Relations officer - Communications Department
ABB Automation
02.2010 - 09.2011
Diploma - UAE Government Services Expert Program
American University of Dubai
Bachelor of Applied Studies - Applied Media Studies
Higher Colleges of Technology
Higher Diploma - Applied Media Studies
Higher Colleges of Technology
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MONA FAHAD ALRASHDIMONA FAHAD ALRASHDI
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