ABDUL RAZAK ASSAINAR HAJI
Dubai,UAE
Summary
Profile Summary A management functionary offering over 14 years experience and proven skill-sets in, transportation and office assisting, sales etc. Has gained valuable expertise back office & management, including co-ordination, and office assistance etc. An excellent and proactive team player, and outstanding relationship builder, has sound communicational, interpersonal, man management and change adaptable abilities A keen learner, sincere worker & customer-oriented, professional desirous of positively contributing to organizational growth & profitability through proactive learning & performance enhancement Forward-thinker and expert negotiator with strong skills in business management and sales planning. Proven track record governing budgets using robust financial controls to boost revenue. Confident planning logistics, strengthening supplier relationships and analysing market performance.
Overview
22
22
years of professional experience
Work history
Sales representative
MILMA
KASARAGOD, INDIA
03.2021 - 05.2023
- Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
- Prepared sales contracts and oversaw signing of both parties.
- Developed new business by networking with valuable customers.
- Collected and processed payments.
- Used consultative sales approach to understand and meet customer needs.
- Completed customer searches to generate new leads.
- Built lasting relationships with clients through customer service interactions.
- Helped resolve client problems quickly with superior customer service.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Contacted satisfied customers to offer additional services.
- Responded to telephone and in-person requests for information.
SALES EXCUTIVE
NATIONAL TRADING &DEVELOPING EST DUBAI
Dubai, UAE
02.2015 - 11.2016
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Negotiated and closed sales to secure profitable deals and contracts.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Supported front-line sales teams with well-coordinated administrative operations.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Optimised sales methods to best engage, acquire and retain customers.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
DRIVER cum Messenger
GALADARI ENGEENEERING WORKS
01.2001 - 08.2012
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Maintained log of all deliveries and related information for reference and confirmation.
- Exceeded customer satisfaction targets, scoring highly on in-app ratings.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Manually loaded and unloaded heavy parcels, safely lifting heavy objects.
- Operated delivery vehicles safely and in adherence with road safety regulations.
- Checked stock met customer requirements before delivery.
- Minimised complaints, contacting customers prior to delivery to advise of schedule changes.
- Provided special care in delivering fragile and hazardous products.
- Performed collection of overdue debts, reconciling high-volume account queries.
- Closed month-end sales ledger with consistent record of 0% error rate.
- Worked with confidential information, complying with strict privacy policies.
- Engaged professionals in industry-specific knowledge, techniques and methodologies.
- Provided friendly and fast service, resulting in high number of repeat clients and referrals.
- Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
- Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
- Cleaned, sanitised and vacuumed vehicles after rides to prepare for next customer.
- Cared for customer safety by dropping off at secure locations.
- Escorted elderly passengers and those with limited mobility from door-to-door.
Administrator
Mumbai
02.1999
- Oversaw database to maintain updated records and accuracy.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
Education
PRE DEGREE -
Diploma - firefighting and safety
High School Diploma - HIGHER SECONDARY
GHSS KUMBALA
INDIA March 1999 - 06.2000
Skills
- Product knowledge
- Sales expertise
- Retention strategies
- Problem solving strength
- Sales strategies
- Customer relations
- Client service
Interests
Areas of Interest: , Travelling, Driving, Music, Internet Browsing, playing Cricket and FootBall
Languages
English
Intermediate
Hindi
Fluent
Malayalam
Fluent
Arabic
Fluent
Timeline
Sales representative
MILMA
03.2021 - 05.2023
SALES EXCUTIVE
NATIONAL TRADING &DEVELOPING EST DUBAI
02.2015 - 11.2016
DRIVER cum Messenger
GALADARI ENGEENEERING WORKS
01.2001 - 08.2012
Administrator
02.1999
PRE DEGREE -
Diploma - firefighting and safety
High School Diploma - HIGHER SECONDARY
GHSS KUMBALA
March 1999 - 06.2000
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