Summary
Overview
Work history
Skills
Languages
Timeline
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AbdulRehman Albalooshi

Al rawdah,UAE

Summary

To take up a challenging career in an organization with growth potential for both the company and myself, and to best utilize my experience and abilities for the benefit of the organization. As a professional, I believe in dedicating myself to every task I undertake. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

19
19
years of professional experience

Work history

Government Relations Officer

Flydubai
Dubai, U.A.E
04.2014 - Current
  • Provided high-quality customer service to internal and external customers, resolving queries and complaints related to policies, documentation, and visa processing
  • Coordinated and processed important documents for new and current employees, including visas, airport passes, and government legal affairs
  • Maintained strong relationships with government entities for local affairs and attended meetings with officials for new changes in rules and regulations
  • Tracked and monitored relevant expiry dates for licenses and documents to ensure compliance and avoid fines.
  • Organised and served as spokesperson at PR activations to promote company image.
  • Attended and contributed to meetings to devise programme activities and projects.

Public Relation Officer

Alam Steel
Dubai, U.A.E
01.2008 - 03.2014
  • Reported to the Manager for daily work-related tasks
  • Managed correspondence, typing, and document filing
  • Maintained well-organized files, including confidential documents and the Managing Director's records.
  • Worked within communities to build trust and compile data for future policy changes.
  • Assisted administrative staff with special projects using file management skills.

Receptionist, Telephone Operator

S S Lootah
Dubai, U.A.E
01.2005 - 01.2008
  • Handled reception duties and telephone operations
  • Prepared police reports for Al Johara Hotel.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
  • Handled customer payments and updated reservations with [Software].
  • Achieved 5-star reviews by delivering outstanding customer service.
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Verified ID and payment preference of guests.
  • Assisted staff with administrative duties during peak schedules.
  • Registered guest information on hotel database to maintain accuracy.
  • Scheduled conference rooms for events and seminars.
  • Addressed questions and escalated issues complaints to management.
  • Scheduled and made reservations for guests using hotel and management software.

Skills

  • Excellent customer service and communication skills
  • Proficient in using computers and handling administrative tasks
  • Strong organizational and file management abilities
  • Knowledgeable in government relations and regulations
  • Professional appearance
  • Technical documentation management
  • Personable and outgoing

Languages

English
Native
Arabic
Fluent
Hindi
Fluent

Timeline

Government Relations Officer

Flydubai
04.2014 - Current

Public Relation Officer

Alam Steel
01.2008 - 03.2014

Receptionist, Telephone Operator

S S Lootah
01.2005 - 01.2008

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AbdulRehman Albalooshi