Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ABDUL ZAHEER MOHAMMAD

Engineer
Ajman

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Mechanical Engineer with in-depth background developing and adhering to safety guidelines to minimize safety incidents and worker injury. Stayed up-to-date on industry legislation and regulations to maintain constant compliance. Reliable business professional with experience in project management, process improvement and financial analysis. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Amiable Engineering Intern talented at communicating with technical colleagues and non-technical customers alike. Deftly translates complex engineering ideas into laymen's terms and vice versa. Contributes to projects by providing streamlined, clear communication channels for all stakeholders. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Solutions-oriented engineering professional with strong understanding of product development process. Brings excellent interpersonal and communication skills to work effectively with colleagues, management and vendors. Proactive in identifying areas of improvement and taking steps to drive successful completion of projects. High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
12
12
Certifications

Work History

Surveyor

Centillion Solutions
9 2023 - 3 2024
  • Conducting precise field surveys using advanced surveying equipment and software.
  • Assisting the project delivery team with the delivery of projects from inception to completion.
  • Contribute to the estimating team by assisting in the calculation of quantities.
  • Prepare detailed reports, Calculations, plans, and documentation to communicate survey findings effectively.
  • Sound knowledge of machine control and aerial surveying
  • Ensure compliance with approved WTC and site-specific policies and procedures, industry standards, regulatory requirements, and safety protocols.
  • Maintained open communication channels with all team members promoting healthy work culture and boosting employee morale.
  • Reduced errors in GIS datasets by proactively identifying discrepancies during data collection and analysis stages.
  • Read and used topographical data to complete analysis of land plots and roadways.
  • Coordinated survey crew activities and oversaw field operations.
  • Enhanced project accuracy by utilizing advanced surveying equipment and software for precise measurements.
  • Conducted topographic surveys to support land development projects, resulting in successful completion within deadlines.

Survey Technician

Synergy Pavesmart
10.2022 - 08.2023
  • Collaborated effectively with multidisciplinary teams for seamless project execution.
  • Developed comprehensive field notes, providing valuable context for future reference and decision-making purposes.
  • Improved accuracy of survey measurements through meticulous attention to detail and thorough fieldwork.
  • Performed boundary, topographic and traverse land surveys.
  • Produced detailed maps showing locations of boundaries and topographical features.
  • Compiled, captured, and evaluated resource data from source maps using GIS applications.
  • Continuously improved job performance through ongoing self-assessment, seeking feedback from supervisors and colleagues when appropriate.
  • Participated in safety meetings, staying updated on best practices for accident prevention and response procedures.

NDT Technician

ARL Lab Services
10.2021 - 09.2022
  • Analyzed and interpreted data, schematics and manuals to determine specifications, inspection and testing procedures, adjustments and certifications of instruments required.Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.Studied project instructions and specifications, asking questions and addressing concerns before testing began.Prepared reports on non-destructive testing results.Communicated with employees and upper management to convey concerns, status updates and other pertinent information.Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
  • Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
  • Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
  • Implemented corrective actions based on NDT findings, resulting in improved manufacturing processes.
  • Increased equipment reliability with thorough evaluation of weld quality using visual inspection and other NDT methods.
  • Supported project completion timelines with timely execution of scheduled inspections and tests.

Retail Store Manager

7eleven
03.2019 - 09.2021
  • Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Trained and developed new employees for ease of transition into team.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Contributed to company-wide initiatives by participating in regional manager meetings, sharing best practices, and collaborating on strategy development.
  • Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.

Assistant Store Manager

7eleven
07.2017 - 03.2019
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Customer Service Representative

7eleven
08.2015 - 07.2017
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Graduate Diploma of Engineering Science - Mechanical Engineering

University of Southern Queensland
Toowoomba, Australia
03.2015 - 12.2018

Bachelor of Engineering Technology - Aeronautical Engineering

Jawaharlal Nehru Technological University
11.2010 - 12.2014

Skills

    Analytical skills

    Customer Service

    Multitasking abilities

    GPS knowledge

    Problem-solving

    Verbal/written communication

    Team collaboration

    Decision-Making

Certification

NDT Level-2 PT ASNT

Timeline

Survey Technician

Synergy Pavesmart
10.2022 - 08.2023

NDT Technician

ARL Lab Services
10.2021 - 09.2022

Gas atmosphere, Santos Permit Holder Certificate Work Permit Procedure

10-2021

RIIWHS202E Enter and work in confined spaces

10-2021

PMASUP 236 Operate Vehicles In The Field

10-2021

RIIWHS204E Work Safely At Heights

10-2021

MSMPER205 Enter confined space

10-2021

MSMPER200 Work in accordance with an issued permit

10-2021

MSMPER202 Observe permit work

10-2021

White Crad Queensland, Construction Induction

07-2021

NDT Level-2 PT ASNT

10-2019

NDT Level-2 MT ASNT

10-2019

NDT Level-2 UT ASNT

10-2019

NDT Level-2 RTFI ASNT

10-2019

Retail Store Manager

7eleven
03.2019 - 09.2021

Assistant Store Manager

7eleven
07.2017 - 03.2019

Customer Service Representative

7eleven
08.2015 - 07.2017

Graduate Diploma of Engineering Science - Mechanical Engineering

University of Southern Queensland
03.2015 - 12.2018

Bachelor of Engineering Technology - Aeronautical Engineering

Jawaharlal Nehru Technological University
11.2010 - 12.2014

Surveyor

Centillion Solutions
9 2023 - 3 2024
ABDUL ZAHEER MOHAMMADEngineer