Drawing
Abeer Alharmi
IT Assistant Manager
Ras Al Khaimah
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
IT Assistant Manager
American University Of Ras Al Khaimah
Ras Al Khaimah
01.2018 - Current
- Assists the head of Office of Information Technology (OIT) in formulating and implementing policies, programs, procedures, and standards in OIT
- Oversees the day to day activities of different sessions in OIT, analyze processes, and recommend improvements to head of OIT
- Oversees all phases of project from conception to completion as assigned by head of OIT, prepare reports and keep track of progress
- Supervises the day-to-day service provided by OIT staff to ensure all services rented in timely fashion and with quality, motivate team members and keep track and report to head of OIT or to section heads in case of any violation
- Actively participates in the OIT operational plan preparation, follow up and keep track of plan implementation
- Monitors the operation and security of all computer hardware and ensure that it is operating properly
- Oversees all annual maintenance contracts with third party vendors, track SLA, and renewals
- Reviews and keep track of all technical documentations related to each section in OIT, participate in creation of documents when necessary
- Develops OIT documentations as and when required for compliance.
IT Security Administrator
American University Of Ras Al Khaimah
Ras Al Khaimah
06.2017 - 12.2017
- Monitor LAN/WAN network traffic for any unusual activity
- Administration of enterprise anti-virus software
- Train fellow employees in security awareness and procedures
- Actively protect campus Information Technology assets and infrastructure from external or internal threats
- Assist the end-user, other IT professionals in requesting security variances and implementation of subsequent configuration change requests
- Assist head of IT to improve departmental procedures
- Keeps all documentation up-to-date for system and network configurations and procedures
- Other assigned duties as the need arises or as assigned by the head of IT
- Acts as a second level of support for the technical issues escalated by Customer Support Services section.
Secretary Office of Legal Affairs
Al Amiri Court – Ras Al Khaimah
Ras Al Khaimah
05.2016 - 06.2017
- Supervise and assist in drafting rules and regulations
- Supervise on the eArchive system
- Supervise on RAK Palace’s archived documents
- Archive all documents on a daily basis
- Make sure the legal advisor’s schedule is prepared and up to date
- Prepare formal letters between departments
- Draft reports on legal cases addressed to the Head of the Diwan Al Amiri
- Research into topics requested by the legal advisor and gather information
- Draft daily reports on accomplished tasks by the Legal Office
- Check daily emails and sort it as per priority
- Attend all calls related to the Legal Office and transfer properly when needed
- Arrange for meeting requests with the legal advisor after discussion based on preference
- Coordinate and arrange room bookings for meetings with other departments
- Assist in drafting rules and regulations (Law, Amiri Decrees Decisions, MOUs, etc.) and other documents such as Power of Attorney, Formal Letters, etc
- Draft reports requested by other legal advisors in the Diwan Al Amiri
- Translate and assist in communications taking place between the legal advisor and the individuals
- Assist the individuals in providing scan copies of requested documents based on availability.
Education
MBA - General
American University of Ras Al Khaimah
Ras Al Khaimah, UAE 09.2018 - 01.2020
Bachelor of Science - Information Systems Majoring Security And Forensics
Higher Colleges of Technology – Ras Al Khaimah Women’s College
Ras Al Khaimah, UAE 01.2012 - 06.2016
Skills
Research skills
Leadership skills
Teamwork and cooperative skills
High standard of personal development
Effective network and communication skills
Considers constructive criticism with highly positive attitude
Regulations editing
Advanced typing skills
Emails and formal letters
Proficient in use of MS Office
Maintenance and Repair
Data Entry
First Aid/CPR
Clerical Support
Training and Development
Written Communication
Teambuilding
Problem-Solving
Active Listening
Accomplishments
- Penetration Testing & vulnerability Assessment – Part 1
- Telecommunications and Digital Government Regulatory Authority Virtual Academy
- Informa Connect Middle East - Data Mining & Business Intelligence
- The UAE Government Leadership Programme, Youth Leaders - Prime Minister Office by Dubai Media Inc., United Arab Emirates - Protocol of Media Cooperation Workshop
- The UAE Government Leadership Programme, Youth Leaders - Prime Minister Office by Duke Corporate Education – Duke University, United States - Ideation, Design Thinking, and Continuous Learning Programme for Youth Leaders
- American Heart Association Heartsaver - First Aid CPR AED
- The UAE Government Leadership Programme, Youth Leaders - Prime Minister Office by Duke Corporate Education – Duke University, United States - Global Trends and Strategic Foresighting Programme
- The UAE Government Leadership Programme, Youth Leaders - Prime Minister Office by the Executive Education Department - University of Bath, United Kingdom - Leadership Spirit
Additional Information
- International Accreditation from SACSCOC, U.S.A. - Appreciation Certificate
- Student Council Recognition Award – HCT Leadership and Event Management Culture – HCT
- Sheikh Mohamed Bin Zayed Scholars Program
- Internal and External Personal Development Award – HCT
- Kafa’at Job Readiness Train-The-Trainer Specialized Program
- Telecommunications Regulatory Authority IPv6 for Enterprise
- EMMA for Peace: Leadership and Cultural Event Management
- Kafa’at Level 2 in Team Leading Program
- Annual Terry Fox Run
- The Duke of Edinburgh's International Award - Bronze Award
Interests
Learning languages
Traveling for cross-cultural trips
Exploring latest trends and topics
Hosting and representing the country in events and conferences
Timeline
MBA - General
American University of Ras Al Khaimah
09.2018 - 01.2020
IT Assistant Manager
American University Of Ras Al Khaimah
01.2018 - Current
IT Security Administrator
American University Of Ras Al Khaimah
06.2017 - 12.2017
Secretary Office of Legal Affairs
Al Amiri Court – Ras Al Khaimah
05.2016 - 06.2017
Bachelor of Science - Information Systems Majoring Security And Forensics
Higher Colleges of Technology – Ras Al Khaimah Women’s College
01.2012 - 06.2016