Abhay Durgapal
Dubai,UAE
Summary
Proficient in Oracle Micros hospitality software, Windows, and MS Office, with a strong ability to take initiative and excel in multi-tasking environments. Demonstrates exceptional teamwork and communication skills, complemented by patience and a commitment to delivering high-quality results. Aims to leverage these competencies in a dynamic role that fosters professional growth and development.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Cashier
PARK HYATT DUBAI
, united Arab emirate
2022.04 - 2025.06
- Coordinated with team members for smooth shift transitions.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Assisted customers with enquiries to enhance their shopping experience.
- Used Point of Sale system efficiently, speeding up transactions.
Waiter
HYATT REGENCY DUBAI CREEK HEIGHTS
2018.11 - 2022.03
- Up-selling and creating a personal rapport with guests
- Cash handling and cashiering
- Maintain the inventory of CCGH & WOH amenities.
- Greet and welcome guests promptly in a warm and friendly manner.
- Assist guests with table reservation and seating.
- Answer any questions regarding menu and assist with menu selections..
- Apply service techniques correctly at all times, and serve Food & Beverage items with enthusiasm.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guest and process payment.
Waiter
HYATT REGENCY CHANDIGARH
2016.12 - 2018.05
Waiter
THE RAINTREE HOTEL, ST MARY ROAD, CHENNAI
2015.02 - 2016.07
Education
BACHELOR OF HOTEL MANAGEMENT - Hotel Management
Institute of Hotel Management, Kumaon University
india 2013.08 - 2015.08
INTERMEDIATE (12TH STANDARD) - undefined
GIC Mahakaleshwar
2010.01 - 2011.01
MATRICULATION (10TH STANDARD) - undefined
GIC Mahakaleshwar
2008.01 - 2009.01
Skills
- Oracle Micros hospitality software
- Multi-tasking
- Teamwork
- Communication skills
Accomplishments
- Guest Appreciations on Trip Advisor
- Https://www.tripadvisor.in/ShowUserReviews-g297596d9455441-r399854691-Hyatt_Regency_ChandigarhChandigarh.html
- Https://www.tripadvisor.in/ShowUserReviews-g297596d9455441-r572994471-Hyatt_Regency_
Languages
English
Intermediate
Hindi
Intermediate
Personal Information
- Date of birth: 04/04/92
- Gender: Male
- Nationality: Indian
- Marital status: Single
- Religion: Hindu
Affiliations
- Traveling
- Music
References
References available upon request.
Timeline
Cashier
PARK HYATT DUBAI
2022.04 - 2025.06
Waiter
HYATT REGENCY DUBAI CREEK HEIGHTS
2018.11 - 2022.03
Waiter
HYATT REGENCY CHANDIGARH
2016.12 - 2018.05
Waiter
THE RAINTREE HOTEL, ST MARY ROAD, CHENNAI
2015.02 - 2016.07
BACHELOR OF HOTEL MANAGEMENT - Hotel Management
Institute of Hotel Management, Kumaon University
2013.08 - 2015.08
INTERMEDIATE (12TH STANDARD) - undefined
GIC Mahakaleshwar
2010.01 - 2011.01
MATRICULATION (10TH STANDARD) - undefined
GIC Mahakaleshwar
2008.01 - 2009.01