Abhijaat Sahoo

At Dubai Holding Real Estate I focus on business growth and innovation by aligning digital strategies with business objectives, optimizing processes, and leading high-performing teams. With expertise in product management, change management, and business strategy, I lead cross-functional teams to implement solutions that create lasting value.

• Aligned product portfolio management with the organisation's overarching vision and strategy. Delivered robust project management practices, ensuring timely completion of key initiatives.
• Established strong relationships with key stakeholders in business for seamless project execution. Led cross-functional teams to foster collaborative environment.
• Championed user-centric design principles for superior product experience.
• Trained and mentored junior product teams to deliver on stringent timelines and exceptional quality standards.
• Managed all engineering projects, ensuring timely completion.
• Optimised resource allocation for maximised project output.

Spearheaded Product Management practice for Emaar Properties, overseeing digital initiatives across the group.

• Defined product vision, strategy, and roadmap for new and existing offerings.
• Drove initiatives by analysing business challenges and delivering impactful solutions.
• Managed full lifecycle of product development with cross-functional teams and external partners.
• Executed project planning in collaboration with delivery leads to launch products successfully.
• Ensured exceptional customer experience throughout booking process.

• Responsible for managing overall eCommerce program for Lulu Group
• Led Product Management and Engineering for Lulu hypermarkets and responsible for delivering ecommerce solutions to group.
• Redesigned the user experience for a seamless customer experience covering all user personas
• Relaunched the website with new and enhanced customer experience across 10 countries within GCC.
• Relaunched the Mobile App with a new customer experience and high speed performance
• Integrated with Payment Service Providers across the region to offer a variety of payment options to customers
• Implemented Personalization and recommendation platform SAP Marketing cloud that enabled targeted marketing campaigns to customers.
• Led strategic initiatives like Lulu Marketplace and last mile delivery
• Standardized ecommerce operating model for fulfilment
• Developed dashboards to view product metrics and defined business KPIs for success

• Responsible for driving digital transformation in organization and implementing agile and innovative culture
• Led the eCommerce initiative of Emaar Malls - The Dubai Mall's Services Booking and Marketplace platform
• Managed project roadmap, collaborated with stakeholders on all operational products and key metrics
• Relaunched The Dubai Mall App - elevated performance, redesign and revamp of mobile App on React Native.
• Emaar One App - a mobile app for Emaar Properties customers to manage their properties anytime, anywhere.
• Team of 20+ Web & Mobile App professionals

• Identify process improvement opportunities within organization aimed at enhancing customer experience and in-store productivity across group.
• Understand business problems, create business cases and work with IT delivery units to prioritize demands and deliver solutions.
• Implemented Paperless Stores by digitizing all stores processes and procedures
• Delivered Store Leadership Program, a digital learning program for store leaders across the group, won Brandon Hall excellence award.

1) Senior Manager, Tesco.com (Feb 2014 - Jul 2015)

Accountable for smooth running of business, driven by KPIs and delivering business change by providing key analytical inputs to bring in continuous process improvements. Areas of responsibility were

• Dropship operations
• Marketplace and Click & Collect,
• Customer Returns
• Product Data Management
• Operations Development

2) Senior Product Owner, Tesco Marketplace (Nov 2012 – Jan 2014)

Worked on strategic business requirements and delivered a step change programme to deliver a platform to facilitate order management, account management and product management for marketplace sellers and Tesco.

3) Senior Business Analyst, Tesco Stores (Nov 2006 – Nov 2012)

Delivered direct-to-store delivery solution to 2000+ Tesco stores - Store ASN , Tesco Fuel business transformation Program for UK and SRM solutions to deliver applications that provide stores optimal and accurate space with right range.

Retail Consultant in Retail, CPG & Distribution vertical of Wipro Technologies.

• Analyzed and gathered system functionalities and derived detail level requirements through use cases.
• Delivered Stores Replenishment application for Texas based retailer, which enabled them accurately manage inventory, reduce stock-outs and re-order on time.

Responsible for store operations for

• Department Manager - Beverages, Wines & Spirits and Tobacco
• Department Manager - Customer Checkout

• Assistant Manager - Store Operations
• Retail Management Trainee