Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Projects
Personal Information
Timeline
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Abhijeet Chakraborty

Dubai

Summary

Detail-oriented and highly skilled Immigration Officer with 7+ years of experience in managing immigration processes, business setup, and client solutions. Proven expertise in building positive client relationships, ensuring compliance, and streamlining operations in fast-paced environments. Adept at handling complex visa applications, government liaisons, and financial transactions. I also have vast experience in visa form-filling assistance and travel itinerary organization. Strong proficiency in MS Excel, Power point, Word Press, QuickBooks, and client management tools like Salesforce.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Immigration Officer

Virtuzone-UAE FZ L.L.C
04.2022 - 10.2024
  • Advised clients on business setup, UAE resident visas, trade licenses, and government-related processes (NOCs, renewals, document translation, car registration, etc.)
  • Conducted research and liaised with government departments to resolve inquiries and ensure compliance
  • Managed client data using Salesforce and other tools, ensuring accurate record-keeping and communication
  • Developed solutions to bridge communication gaps and provided timely updates to clients on application status
  • Assist clients to organize their itinerary to visit UAE for business setup as well completing their task within the advised timeline
  • Prepared client invoices and maintained payment records for each milestone

Senior Operations Officer

VFS Global GCC LLC
10.2017 - 04.2022
  • Guided clients through visa application processes for the UK, USA, Canada, Ireland, New Zealand, Australia, and Schengen countries
  • Managed biometric data collection and ensured secure submission to embassies
  • Handled customer grievances and provided process guidance in line with embassy requirements
  • Led the On-Demand Mobile Visa Team, conducting biometric data collection at client locations
  • Monitored expenditure, profits, and daily cash handling, ensuring compliance with company policies
  • Evaluated internal systems and procedures to recommend improvements and mitigate risks

Teller (Cashier)

Emirates India International Exchange
08.2014 - 04.2017
  • Managed inward and outward remittances, cash collection, and end-of-day cash reconciliation
  • Prepared monthly audit reports and ensured compliance with AML regulations
  • Processed corporate client invoices and reviewed monthly limits as per UAE Central Bank guidelines
  • Handled wage payouts and salary disbursements using the Wages Protection System (WPS)

Customer Care Executive

IBM (Concentrix) India
11.2013 - 08.2014
  • Managed inbound customer calls for DU Telecommunication, addressing billing, refunds, and corporate account queries
  • Verified customer accounts and resolved issues within defined timeframes
  • Maintained daily databases and ensured accurate record-keeping

Education

Bachelor of Computer Applications - Computer Science

Indira Gandhi National Open University (IGNOU)
Kolkata
06-2013

Skills

  • Immigration Process Management
  • Business Setup Guidance
  • Visa Application Expertise
  • Client Relationship Management
  • Government Liaison
  • Compliance & Record-Keeping
  • Proficient in MS Excel
  • Proficient in Word
  • Proficient in QuickBooks
  • Proficient in Salesforce
  • Strong Knowledge of Wages Protection System (WPS)
  • Salary Disbursement
  • Multitasking
  • Detail-Oriented
  • Problem-Solving
  • Communication

Certification

Anti-Money Laundering (AML) Training, Knowledge of AML procedures, laws, and regulations to prevent illegal financial activities. Expertise in accounts payable, accounts receivable, and detailed bookkeeping.

Disclaimer

I hereby declare that the information provided above is true and accurate to the best of my knowledge., 02/03/25, Dubai, Abhijeet Chakraborty

Projects

Travel and Visa Assistance Website, Founder & Developer, Designed and launched a travel website to provide visa form filling assistance for Countries such as USA, UK, Australia, New Zealand, Canada and Schengen, itinerary planning, travel guides, and destination insights if needed. Developed a user-friendly interface with engaging content and seamless navigation. Implemented SEO strategies to enhance visibility and attract organic traffic. Managed website content, user engagement, and social media integration. Utilized WordPress to build the website., https://tvghub.com/

Personal Information

  • Passport Number: X8422325
  • Date of Birth: 10/27/91
  • Gender: Male
  • Nationality: Indian
  • Driving License: 3971906
  • Marital Status: Single
  • Visa Status: On a visitor visa

Timeline

Senior Immigration Officer

Virtuzone-UAE FZ L.L.C
04.2022 - 10.2024

Senior Operations Officer

VFS Global GCC LLC
10.2017 - 04.2022

Teller (Cashier)

Emirates India International Exchange
08.2014 - 04.2017

Customer Care Executive

IBM (Concentrix) India
11.2013 - 08.2014

Bachelor of Computer Applications - Computer Science

Indira Gandhi National Open University (IGNOU)

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Abhijeet Chakraborty