Abhijit Patil
Senior Program & Delivery Management Leader
Dubai,MH
Work Preference
Summary
To secure a challenging and respectable position in a progressive organization where I can leverage my professional expertise to contribute to organizational success while fostering my own growth. Committed to delivering excellence and innovation, and available for immediate joining.
Available for immediate start in February. Strategic and results-driven leader with extensive experience in global delivery for Dubai Health Authority. Proven track record of managing high-impact programs with full P&L ownership for engagements exceeding $18 million, while leading cross-functional teams of 50+ professionals to deliver exceptional outcomes. Successfully delivered complex digital transformation initiatives across Data & Analytics, Customer Experience, and Cloud Migration domains, with a strong emphasis on Core Banking systems and regulatory compliance. Expert in transitioning financial institutions from data-driven to insight-driven operations through the deployment of scalable and secure Data Management platforms. Passionate about driving business growth, accelerating technology adoption, and enabling agile transformation across geographically and culturally diverse teams. Demonstrates strong customer orientation and a commitment to enhancing client experience through continuous innovation and value delivery. Proficient in managing strategic banking accounts, optimizing revenue streams, and elevating client satisfaction through structured delivery governance. Recognized for fostering high-performance teams, setting clear objectives, and achieving results through collaborative leadership and disciplined execution. Skilled in articulating product vision and strategy with clarity and precision, ensuring alignment with business goals and regulatory frameworks. Adept at navigating complex stakeholder environments and driving consensus across internal and external groups.
Overview
21
21
years of professional experience
2
2
Certifications
2
2
Languages
4
4
years of post-secondary education
Work History
Senior Program Manager
Dubai Health Authority
Dubai, UAE
07.2025 - Current
- Dynamic Program Manager / Delivery Manager / Project Manager with 22+ years of experience leading enterprise IT programs, digital transformation, and strategic product initiatives across banking, financial services, and technology domains.
- Proven ability to lead cross-functional teams of 50+ professionals, manage multi-million-dollar portfolios, and ensure alignment with organizational objectives.
- Expertise in Agile methodologies (Scrum, PMI-ACP), Core Banking platforms, risk management, and governance frameworks.
- Skilled in business case analysis, cost-benefit evaluation, and KPI-driven performance tracking throughout the product lifecycle.
- Adept at standardizing engagement models, improving process consistency and transparency, and driving execution excellence.
- Strong background in resource allocation, budget optimization, and vendor management to deliver projects on time and within scope.
- Recognized for forecasting customer needs, implementing innovative business solutions, and enhancing product development outcomes through continuous improvement and organizational learning.
- Available for immediate January start.
- As Senior Delivery and Program Manager, led the end-to-end delivery of over 40+ enterprise applications across DHA’s digital ecosystem, encompassing internal, public-facing, and government-to-government platforms. Oversaw a cross-functional team of 50+ professionals, ensuring seamless coordination across business domains, vendors, and technology stacks.
- Increased on-time delivery rates by continuously analyzing processes and identifying areas for improvement.
- Collaborated with cross-functional teams to streamline workflows, reducing redundant tasks and increasing productivity.
- Implemented robust quality assurance measures to minimize defects and ensure the highest standards of product delivery.
- Delivered complex projects within tight deadlines through effective delegation and prioritization of tasks.
- Drove process improvements that led to reduced turnaround times for key project milestones.
- Successfully managed geographically dispersed teams, overcoming challenges related to time zones, language barriers, and cultural differences.
- Reduced client escalations through proactive risk management and effective communication strategies.
- Facilitated open communication channels among team members, fostering a collaborative work environment that encouraged knowledge sharing.
- Mentored junior project managers, fostering professional growth and improving overall team performance.
- Led change management efforts to ensure seamless adoption of new technologies and processes within the organization.
- Negotiated contractual agreements with vendors to secure favorable terms for the company while maintaining strong partnerships in the supply chain network.
- Enhanced client retention through consistent delivery of high-quality services and prompt issue resolution.
- Developed strong relationships with stakeholders, ensuring timely updates on project status and deliverables.
- Optimized resource allocation for increased efficiency, aligning team skillsets with project requirements.
- Championed best practices in project management throughout the organization, contributing to a culture of excellence in service delivery.
- Established a culture of continuous improvement within the team, driving innovation in process optimization initiatives.
- Improved customer satisfaction rates by closely monitoring project progress and addressing concerns promptly.
- Streamlined project delivery by implementing agile methodologies and enhancing team collaboration.
- Managed budgets effectively, controlling costs while maintaining optimal resource allocation across projects.
- Ensured overall project success by tracking key performance indicators, identifying trends, and proactively addressing issues that could impact delivery timelines.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
Associate Director
Larson and Toubro Mindtree Ltd
12.2016 - 06.2025
- Conceptualized and delivered best-in-class solutions aligned with strategic objectives, ensuring strict adherence to scope, schedule, and effort constraints.
- Applied strong analytical acumen to interpret data trends and patterns, formulating actionable strategies that drive program and project success.
- Led and managed teams of Lead and Senior Functional Consultants across multiple geographies, delivering concurrent banking transformation projects.
- Owned end-to-end project management responsibilities, including client relationship management, strategic planning, execution oversight, and financial governance.
- Fostered strong partner relationships and stakeholder engagement through proactive communication and satisfaction-driven delivery.
- Built independent and scalable delivery capabilities to support long-term growth and resilience across banking portfolios.
- Established and continuously improved project execution frameworks, including risk management, communication protocols, quality assurance, knowledge management, and Agile development practices.
- Ensured team alignment with organizational vision, strategic goals, and regulatory mandates.
- Oversaw staffing, onboarding, skill development, and contingency planning to maintain delivery readiness and adaptability.
- Mentored and coached team members, fostering a culture of continuous learning, performance excellence, and innovation.
- Built and sustained high-performing teams capable of delivering complex banking solutions with precision and agility.
- Lead Global Delivery of India and Japan
- Battery Diagnostic, Bin Management, Clarios, US
- Digital Grid Modernization, Schneider, US
- Prognostic Health Management, American Honda
- Enterprise Data Archival System, Clarios, US
- Project Go Germany, Clarios, US
- Global Battery Diagnostic, Clarios, US
- JRD Data Catalog, Johnson & Johnson, US
- ECV and Information Review, Experian Bureau, Global
- Analytics - Asset utilization, L&T, India
- CMC Hubble - Event Correlation, Viacom, US
- Fraud Analytics, Dagrofa, Europe
- Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Maintained compliance with industry regulations while adapting to changes in legislation or best practices as needed.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
- Assisted senior leadership in managing all aspects of operations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
IT Project Manager
HSBC Global Technology
12.2006 - 03.2016
- Interpreted data trends and performance patterns to formulate actionable strategies that drive program success and maximize product value.
- Cultivated high-performing teams that consistently deliver innovation and measurable outcomes.
- Led cross-functional teams of Lead and Senior Functional Consultants across geographies and concurrent projects, ensuring alignment with business objectives and delivery excellence.
- Owned end-to-end project management responsibilities, including client engagement, planning, execution, and financial oversight, with a focus on Core Banking modernization and digital enablement.
- Championed organizational policies and delivery processes, ensuring consistent adherence and governance across all implementation streams.
- Drove partner satisfaction and stakeholder engagement through proactive relationship management and transparent communication.
- Built scalable and autonomous delivery capabilities to support long-term growth and operational resilience.
- Established and enhanced execution frameworks covering risk management, communication protocols, quality assurance, and Agile delivery practices.
- Aligned team objectives with organizational vision and strategic goals, fostering a culture of accountability and performance excellence.
- Oversaw staffing, onboarding, skill development, and contingency planning to ensure resource readiness and adaptability.
- Mentored and coached team members, promoting continuous learning, professional development, and a high-performance work environment.
- RoamBi for Business Finance
- IQMiS Workstream
- MI Feeder Evergreening
- Developed project management roadmap to define project objectives, timelines and milestones.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
- Developed project plans identifying key issues, approaches and performance metrics.
- Improved resource utilization by analyzing performance metrics and adjusting staffing levels accordingly.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
System Executive
KPIT Cummins Ltd
Pune, Maharashtra
11.2004 - 11.2006
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Education
PMI-ACP - Agile
PMI
Pune, India 04.2014 - 06.2014
Certified SCRUM Master - Agile, Scrum
Scrum Alliance
Pune, India 10.2013 - 10.2013
Bachelor of Engineering - Mechanical Engineering
Pune University
Pune, India 07.1994 - 07.1997
Advanced Diploma - Information Technology
Pune University
Pune, India 01.2000 - 12.2000
Skills
Leadership & Strategic Vision
Portfolio & Program Management
Project Delivery & Execution
Stakeholder Engagement
Agile Product Ownership
Team Development & Management
Business Analysis & Requirements Management
Risk & Compliance Management
Cloud Computing: Amazon Web Services (AWS) => S3, EMR/Spark, Glue/PySpark, IICS (Informatica Intelligence Cloud Services), EC2, Glue Data Catalog, Cloud Watch, Redshift etc Google Cloud Platform (GCP), Big Query
Software Methodologies: Scrum (Agile), Water Fall and Iterative Software Development Methodologies, Program Management, Release Management, Change Management
Tools: JIRA, Microsoft Project project (MPP), Visio, Clarity Workbench, GPDM, Peoplesoft
Programming Languages: Java, C, C
Web Technologies: J2EE, JSP, Servlets, JDBC
RDBMS: MS SQL Server 2000, MySQL
Application Server: Websphere 50, JRun 4
Certification
PMI ACP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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RECOGNITIONS
Outstanding Performer Award for exceptional program management contributions on strategic projects for Clarios (US) and Honda., Successfully owned, tracked, and improved AOP and financial processes for the portfolio, ensuring accuracy, compliance, and efficiency.
Accomplishments
Collaborated with team of 11 in the development of Dubai Health Authority.
- Supervised team of 50+ staff members.
Languages
English
Advanced (C1)
Software
PMI ACP
Interests
Travelling
Making new friends
Timeline
Senior Program Manager
Dubai Health Authority
07.2025 - Current
Associate Director
Larson and Toubro Mindtree Ltd
12.2016 - 06.2025
CSM
10-2014
PMI-ACP - Agile
PMI
04.2014 - 06.2014
Certified SCRUM Master - Agile, Scrum
Scrum Alliance
10.2013 - 10.2013
PMI ACP
07-2012
IT Project Manager
HSBC Global Technology
12.2006 - 03.2016
System Executive
KPIT Cummins Ltd
11.2004 - 11.2006
Advanced Diploma - Information Technology
Pune University
01.2000 - 12.2000
Bachelor of Engineering - Mechanical Engineering
Pune University
07.1994 - 07.1997