ABHIJITH CR
Dubai,UAE
Summary
Restaurant management professional with extensive experience leading high-performing hospitality teams. Develops staff to maximise establishment potential. Motivated to enhance profits and continuously improve service delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Restaurant and Bar Manager
Centara Mirage Beach Resort
Dubai Island , Dubai
09.2021 - Current
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Quickly identified problem situations, skillfully resolving incidents to maintain satisfaction of involved parties.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Built loyal customer base by creating welcoming environment with top quality service.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
In Room Dining Supervisor
Dusit Thani
Abu Dhabi , UAE
01.2021 - 08.2021
- Owned operational standards and consistent achievement of periodic restaurant targets, including customer satisfaction rates and food waste reduction
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility
- Provided administrative support to upper management through inventory reporting and payroll management
- Trained all new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
Acting Floor Supervisor
Four Points By Sheraton
Dubai
01.2018 - 01.2021
- Successfully managed floor service of 5 outlets including Room service/ Sports bar/Italian restaurant / Indian specialty restaurant /Ird
- Consistently improved product knowledge of floor staff by conducting engaging menu classes and taste panels
- Supervised service delivery, promptly responding to guests in need of service, earning positive guest feedback.
Captain
Marriott Hotels
Ajman
01.2015 - 10.2017
- Delivered quality service by providing warm and welcoming environment
- Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients
- Followed checklists for shift start and end to help with smooth transitions.
F&B Associate
Gloria Hotels
Dubai
11.2012 - 11.2013
Industrial Trainee
Qatar National Convention center
Doha
10.2011 - 12.2011
Industrial Trainee
TAJ
Chennai
01.2010 - 01.2011
Education
Bachelor's degree - Hospitality Managment & Catering Science
Yuvakshetra Institute of Hotel Management
IndiaSkills
- Employee management
- Customer service
- Problem solver
- Strong work ethic
Certification
Certified PIC, Centara Mirage Beach Resort
Personal Information
Nationality: Indian
Timeline
Assistant Restaurant and Bar Manager
Centara Mirage Beach Resort
09.2021 - Current
In Room Dining Supervisor
Dusit Thani
01.2021 - 08.2021
Acting Floor Supervisor
Four Points By Sheraton
01.2018 - 01.2021
Captain
Marriott Hotels
01.2015 - 10.2017
F&B Associate
Gloria Hotels
11.2012 - 11.2013
Industrial Trainee
Qatar National Convention center
10.2011 - 12.2011
Industrial Trainee
TAJ
01.2010 - 01.2011
Bachelor's degree - Hospitality Managment & Catering Science
Yuvakshetra Institute of Hotel Management
Certified PIC, Centara Mirage Beach Resort
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