ABHIJITH CR
Dubai,UAE
Summary
Restaurant management professional with extensive experience leading high-performing hospitality teams. Develops staff to maximise establishment potential. Motivated to enhance profits and continuously improve service delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Assistant Restaurant and Bar Manager
Centara Mirage Beach Resort
Dubai Island, Dubai
2021.09 - Current
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Quickly identified problem situations, skillfully resolving incidents to maintain satisfaction of involved parties.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Built loyal customer base by creating welcoming environment with top quality service.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
In Room Dining Supervisor
Dusit Thani
Abu Dhabi, UAE
2021.01 - 2021.08
- Owned operational standards and consistent achievement of periodic restaurant targets, including customer satisfaction rates and food waste reduction
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility
- Provided administrative support to upper management through inventory reporting and payroll management
- Trained all new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
Acting Floor Supervisor
Four Points By Sheraton
Dubai
2018.01 - 2021.01
- Successfully managed floor service of 5 outlets including Room service/ Sports bar/Italian restaurant / Indian specialty restaurant /Ird
- Consistently improved product knowledge of floor staff by conducting engaging menu classes and taste panels
- Supervised service delivery, promptly responding to guests in need of service, earning positive guest feedback.
Captain
Marriott Hotels
Ajman
2015.01 - 2017.10
- Delivered quality service by providing warm and welcoming environment
- Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients
- Followed checklists for shift start and end to help with smooth transitions.
F&B Associate
Gloria Hotels
Dubai
2012.11 - 2013.11
Industrial Trainee
Qatar National Convention center
Doha
2011.10 - 2011.12
Industrial Trainee
TAJ
Chennai
2010.01 - 2011.01
Education
Bachelor's degree - Hospitality Managment & Catering Science
Yuvakshetra Institute of Hotel Management
IndiaSkills
- Employee management
- Customer service
- Problem solver
- Strong work ethic
Certification
Certified PIC, Centara Mirage Beach Resort
Personal Information
Nationality: Indian
Timeline
Assistant Restaurant and Bar Manager
Centara Mirage Beach Resort
2021.09 - Current
In Room Dining Supervisor
Dusit Thani
2021.01 - 2021.08
Acting Floor Supervisor
Four Points By Sheraton
2018.01 - 2021.01
Captain
Marriott Hotels
2015.01 - 2017.10
F&B Associate
Gloria Hotels
2012.11 - 2013.11
Industrial Trainee
Qatar National Convention center
2011.10 - 2011.12
Industrial Trainee
TAJ
2010.01 - 2011.01
Bachelor's degree - Hospitality Managment & Catering Science
Yuvakshetra Institute of Hotel Management