A self -motivated ,creative and dynamic individual, who enjoys meeting new challenges while remaining confident under pressure and in different situations,i also have knowledge in commercial catering,banqueting and Industrial catering.
Problem solving and team work. These skills were improve during my work experience. Dealing with staffing and client issues overseeing the management of facilities checking event booking and allocation of resources/staffs.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Operations Manager
Cosmos Global Catering Services LLC
Al awir,Dubai
08.2020 - Current
As a Operations manager I am Responsible for the day to day management of the central Processing Unit.Strong service delivery focus to understand what the customer and the CPU require.
Responsible to ensure that manufacturing processes run reliably and efficiently,also I am responsible to supervise and co-ordinate the activities of employees who operate processing and packing machines,and workers who grade food,beverage and associated products as well as quality assurance,purchasing and logistics and banqueting or buffet experiences.
Ensure appropriate levels of staff in CPU at all times,coordinates with Human Resource department and Managing partners to ensure the correct manning levels are maintained for the volume of workload and output in order to insure financial performance of the company.
Ensuring that health ans safety regulations are met and that the working environment in acceptable conditions as per the law and industry.
Develop CPU operation policies ,procedures and standards plus monitors these two successful modification when it necessary.
s
Operations Manager
Emaco Catering & Trading LLC
Jebel Ali, Dubai
11.2016 - 05.2020
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Prepared annual budgets with controls to prevent overages.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Identified and resolved unauthorized, unsafe or ineffective practices.
Developed systems to track and log work issues.
Evaluated suppliers to maintain cost controls and improve operations.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Restaurant Manager
Foods Sagar Restaurant
DIP-1,Dubai
10.2012 - 10.2016
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Carefully interviewed, selected, trained and supervised staff.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.