Football
Abhilash Kumar
Motor Claims Assistant
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Motor Claims Executive
Dubai National Insurance
Dubai
04.2023 - Current
- Provide guidance to customers on claims and their process.
- Efficiently register and process all claims.
- Engage with third-party claimants and manage their claims.
- Follow up with third-party insurers for recovery claims and liability handling.
- Use surveyor reports to authorize estimates from garages and agencies.
- Issuing the LPO for estimates shared by the garages and agencies.
- Issue credit notes for claims and liaise with the accounts department for client payments.
- Monitor claim progress and address customer complaints.
- Maintain and verify claims files with precision.
- Ensure claims align with policy and company standards.
- Evaluate claim eligibility and coverage within policy guidelines.
Associate Analyst
WIPRO PVT LTD
Delhi
11.2019 - 01.2023
- Review and enhance standard process documents (SOPs).
- Accountable for researching and updating attorney information on Bloomberg terminal.
- Directly communicate with clients and effectively resolve customer issues.
- Train customer representatives and collaborate with the sales team.
- Assess customer needs, evaluate satisfaction levels, and optimize service quality.
- Recruit and train interns for data collection based on client requirements.
INTERN
JOSH TALKS
GURUGRAM
10.2019 - 10.2019
- Handling high profile clients and assisting with the shoot.
- Work related to media production, photography, and interview.
Education
Operations Management
Narsee Monjee Institute of Management Studies
INDIA 01.2021 - 03.2023
Bachelor of Business Administration - General Studies
Manav Rachna International Institute of Research And Studies
INDIA 08.2017 - 05.2019
Skills
Customer Service
CRM SoftwareVerbal and written communicationAttention to details
Coaching and training
Interests
Travelling
Athletics
Technical Skills
Skilled in Premia, MS Office, Outlook, and Jira (Technical Proficiency)
Timeline
Motor Claims Executive
Dubai National Insurance
04.2023 - Current
Operations Management
Narsee Monjee Institute of Management Studies
01.2021 - 03.2023
Associate Analyst
WIPRO PVT LTD
11.2019 - 01.2023
INTERN
JOSH TALKS
10.2019 - 10.2019
Bachelor of Business Administration - General Studies
Manav Rachna International Institute of Research And Studies
08.2017 - 05.2019