Football
Abhilash Kumar
Motor Claims Assistant
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Motor Claims Executive
Dubai National Insurance
Dubai
04.2023 - Current
- Provide guidance to customers on claims and their process.
- Efficiently register and process all claims.
- Engage with third-party claimants and manage their claims.
- Follow up with third-party insurers for recovery claims and liability handling.
- Use surveyor reports to authorize estimates from garages and agencies.
- Issuing the LPO for estimates shared by the garages and agencies.
- Issue credit notes for claims and liaise with the accounts department for client payments.
- Monitor claim progress and address customer complaints.
- Maintain and verify claims files with precision.
- Ensure claims align with policy and company standards.
- Evaluate claim eligibility and coverage within policy guidelines.
Associate Analyst
WIPRO PVT LTD
Delhi
11.2019 - 01.2023
- Review and enhance standard process documents (SOPs).
- Accountable for researching and updating attorney information on Bloomberg terminal.
- Directly communicate with clients and effectively resolve customer issues.
- Train customer representatives and collaborate with the sales team.
- Assess customer needs, evaluate satisfaction levels, and optimize service quality.
- Recruit and train interns for data collection based on client requirements.
INTERN
JOSH TALKS
GURUGRAM
10.2019 - 10.2019
- Handling high profile clients and assisting with the shoot.
- Work related to media production, photography, and interview.
Education
Operations Management
Narsee Monjee Institute of Management Studies
INDIA 01.2021 - 03.2023
Bachelor of Business Administration - General Studies
Manav Rachna International Institute of Research And Studies
INDIA 08.2017 - 05.2019
Skills
Customer Service
undefinedInterests
Travelling
Athletics
Technical Skills
Skilled in Premia, MS Office, Outlook, and Jira (Technical Proficiency)
Timeline
Motor Claims Executive
Dubai National Insurance
04.2023 - Current
Operations Management
Narsee Monjee Institute of Management Studies
01.2021 - 03.2023
Associate Analyst
WIPRO PVT LTD
11.2019 - 01.2023
INTERN
JOSH TALKS
10.2019 - 10.2019
Bachelor of Business Administration - General Studies
Manav Rachna International Institute of Research And Studies
08.2017 - 05.2019
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