Abhinay Vaddi
Dubai,UAE
Summary
A hardworking professional with experience in customer service, handling customer questions, and resolving complaints. Good communication and problem-solving skills with the ability to stay calm under pressure. Able to manage time well, handle multiple tasks, and work effectively in a team while providing excellent customer service.
Overview
3
3
years of professional experience
4046
4046
years of post-secondary education
Work history
Customer Service Representative
Gigs Event Management
Mumbai, India
11.2024 - 08.2025
- Assisted guests during events and managed service flow.
- Helped resolve basic customer concerns on-site.
Customer service Representative
Prakash Sports
Mumbai, Indian
06.2023 - 10.2024
- Assisted guests and addressed service-related inquiries.
- Coordinated with team members to ensure positive customer experience.
- Supported front-line service operations during peak hours.
- Learned professional communication and service etiquette.
Customer Service Representative / F & B Service
Radisson Blu Hotel
Mumbai, India
11.2022 - 04.2023
- Interacted with customers and internal staff to ensure smooth service operations.
- Assisted in handling customer requests and service-related queries.
- Maintained professionalism in a fast-paced service environment.
- Followed company standards for hygiene, service quality, and teamwork.
Education
Bachelor of Science (B.Sc.) - Hospitality Studies
St. Andrew’s College of Arts, Science & Commerce
MumbaiHigher Secondary Certificate (HSC) -
Lords Universal College
MumbaiSecondary School Certificate (SSC) -
Holy Family High School & Junior College
MumbaiSkills
- Customer Support & Query Handling
- Verbal & Written Communication
- Problem Solving
- Complaint Handling
- Time Management
- Multitasking
- Team Coordination
- Basic Computer Skills
- Calm under pressure
- Problem-solving
- Team building
- Communication skills
LANGUAGES
English
Fluent
Hindi
Fluent
Telugu
Native
Marathi
Advanced
Personal Information
Timeline
Customer Service Representative
Gigs Event Management
11.2024 - 08.2025
Customer service Representative
Prakash Sports
06.2023 - 10.2024
Customer Service Representative / F & B Service
Radisson Blu Hotel
11.2022 - 04.2023
Secondary School Certificate (SSC) -
Holy Family High School & Junior College
Bachelor of Science (B.Sc.) - Hospitality Studies
St. Andrew’s College of Arts, Science & Commerce
Higher Secondary Certificate (HSC) -
Lords Universal College