Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Abhineet Verma

Ras al Khaimah,United Arab Emirates

Summary

Results-driven HR, Sales and Operations professional with over 10+ years of progressive experience across EdTech, retail, and corporate training environments. Proven expertise in team leadership, revenue generation, talent acquisition, HR operations, employee relations, payroll coordination, and learner success management.

Strong experience in end-to-end recruitment, onboarding, HRMS management, attendance tracking, and compliance processes, ensuring 100% data accuracy and zero major compliance errors.

Experienced in managing large-scale learner and employee portfolios, including 1,200+ students and 150+ employees, improving retention, engagement, and operational efficiency. Adept at resolving employee and student grievances within 24-hour turnaround time, improving satisfaction and retention outcomes.

Recognized for strong leadership in building teams, developing talent pipelines, and implementing structured HR systems, training programs, and performance frameworks aligned with organizational goals.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

HR and Talent Acquisition

Excellence Training Centre
Doha, Qatar
2024.08 - 2026.01
  • Managed end-to-end high-volume recruitment across multiple departments by sourcing talent through LinkedIn, Indeed, NaukriGulf, employee referrals, internal databases, and other recruitment channels. Conducted 50–60 screening interviews daily, assessed over 400 candidates monthly, and streamlined the hiring process, reducing time-to-hire by 20% while maintaining a strong candidate pipeline.
  • Managed day-to-day HR operations and personnel records for core staff across the Admission Counseling, Marketing, Finance, Admin, and Operations teams with 100% data accuracy.
  • Managed attendance tracking and HRMS data with 99% accuracy in monthly payroll inputs and employee records.
  • Audited and aligned all employment contracts and internal policies with Qatar Labor Law, eliminating compliance risks and achieving a zero-penalty rating during annual Ministry audits.
  • Handled employee queries and resolved workplace matters for a fast-paced sales and ops workforce, maintaining an internal Grievance Resolution Turnaround Time (TAT) of under 24 hours.
  • Managed attendance tracking and HRMS data with 99% accuracy in monthly payroll inputs and employee records.
  • Coordinated end-to-end joining formalities, induction programs, and orientation sessions, accelerating time-to-productivity for new marketing and sales hires by 30%.
  • Supervised payroll preparation by executing precise attendance, leave tracking, and employee database updates, reducing payroll processing errors to 0% across all five departments.

HR and Learner Success Manager

Digicaccel Learning
Gurgaon, India
2022.12 - 2024.07

Significant Accomplishments:

  • Supervised a team of 2 HR Executives, ensuring timely execution of recruitment, onboarding, and HR operations activities.
  • Managed end-to-end talent acquisition process, successfully supporting hiring across academic and sales functions with improved offer-to-joining conversion rate of ~85%.
  • Handled employee relations and resolved workplace conflicts, maintaining a 95%+ employee retention rate across managed teams.
  • Addressed employee grievances and operational issues with a 24-hour turnaround time (TAT), ensuring smooth workplace functioning.
  • Managed attendance tracking and HRMS data with 99% accuracy in monthly payroll inputs and employee records.
  • Coordinated onboarding and induction programs, improving new joiner retention by ~20% within the first 3 months.
  • Led recruitment for academic and sales business units, onboarding 50+ mentors and counselors annually while reducing time-to-hire by 20%.
  • Ensured HR documentation accuracy including offer letters, contracts, and employee records with zero major compliance errors during tenure.
  • Managed employee relations and conflict resolution for a 150+ employee organization, maintaining an average annual retention rate of 92%.

Learner success manger

  • Managed a portfolio of 1,200+ students, improving course completion and graduation rates by 25% through proactive intervention strategies.
  • Partnered with corporate clients to secure placement opportunities, driving a 40% increase in student hiring within various sectors.
  • resolved student grievances, ensuring a strict turnaround time (TAT) under 24 hours.

Sales & Admission Manager

Unacademy
Bangalore, India
2020.05 - 2022.11

Significant Accomplishments:

  • Engaged in hiring, performance management, employee development, mentoring, and coaching to drive high-performing team outcomes.
  • Conducted structured training programs for the Sales Team to enhance productivity and performance.
  • Initiated sub-teams and task forces to efficiently address issues and execute parallel work streams.
  • Ensured timely delivery of project outputs aligned with cost, quality, and schedule requirements.
  • Consistently achieved monthly revenue of ₹2 Crores, leveraging multiple sales strategies and performance experiments.
  • Led a team of 45 Business Development Executives (BDEs) and 3 Area Sales Managers (ASMs), consistently surpassing sales targets.
  • Analyzed market trends and successfully launched the ICONIC product, driving a 40% incremental revenue growth.
  • Designed and implemented a CRM tool ensuring 100% data accuracy and improved lead management efficiency.
  • Played a key role in recruiting 450+ BDEs, contributing significantly to organizational expansion.
  • Introduced a structured bar raiser interview process to improve hiring quality and candidate selection standards.
  • Researched scholarship programs and launched V-SAT initiative, resulting in a 30% increase in revenue.
  • Mentored and developed 5 high-performing leaders from within the team who contributed to business growth.
  • Initiated key pilot projects including Subscriptions, Bar Raiser, and Competitive Analysis to improve business performance.
  • Engaged in hiring, performance management, employee development, mentoring, and coaching to drive high-performing team outcomes. .

Brand Ambassador

Samsung India Electronics
Bangalore, India
2018.05 - 2020.02
  • Awarded as Employee of the Month in Feb'20.

Pre-sales Team Lead

Vidyartha.com (BYJU'S)
Bangalore, India
2016.12 - 2017.01

Significant Accomplishments:

  • Worked in B2B profile for 6 months for increasing platform adoption across schools; successfully generated 5000 leads through offline marketing.
  • Got promoted as Team Leader and led a Pre-sales Team

Admission Counselor

Jaro Education
Bangalore, India
2015.08 - 2016.11

Education

Bachelor of Technology - CSE (COMPUTER SCIENCE)

Acharya Institute of Technology
Bangalore, India
2009.08 - 2013.06

MBA - MARKETING

Amity Business School
Noida, India
2013.07 - 2015.05

Skills

HR Operations & Talent Acquisition

  • End-to-end Recruitment & Staffing
  • Bulk Hiring & Talent Pipeline Management
  • Employee Onboarding & Induction
  • HR Policies & Documentation
  • HRMS & Employee Database Management
  • Attendance & Leave Management

Payroll & Compliance

  • Payroll Input Coordination
  • Attendance Reconciliation & Data Accuracy
  • HR Documentation (Offer Letters, Contracts, Letters)
  • Audit Support & Compliance Tracking
  • Employee Lifecycle Management

Employee Relations & Performance

  • Employee Grievance Handling
  • Conflict Resolution
  • Performance Management Support
  • Employee Engagement Activities
  • Retention Strategy Implementation

Leadership & Operations

  • Team Management (Up to 45 Members)
  • Training & Development Coordination
  • Sales & HR Process Optimization
  • KPI & Performance Monitoring
  • Cross-functional Coordination

Certification

UAE Labor Law

Timeline

HR and Talent Acquisition

Excellence Training Centre
2024.08 - 2026.01

HR and Learner Success Manager

Digicaccel Learning
2022.12 - 2024.07

Sales & Admission Manager

Unacademy
2020.05 - 2022.11

Brand Ambassador

Samsung India Electronics
2018.05 - 2020.02

Pre-sales Team Lead

Vidyartha.com (BYJU'S)
2016.12 - 2017.01

Admission Counselor

Jaro Education
2015.08 - 2016.11

MBA - MARKETING

Amity Business School
2013.07 - 2015.05

Bachelor of Technology - CSE (COMPUTER SCIENCE)

Acharya Institute of Technology
2009.08 - 2013.06
Abhineet Verma