Abhishek S Kailas
ADMINISTRATOR/RECEPTIONIST
Abu Dhabi
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. And I have gained experience and skills from my previous employment and my education.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
GUEST RELATION EXECUTIVE/ADMINISTRATION
AL AHALIA HOSPITAL LLC
ABU DHBAI
08.2021 - Current
- Responsible for coordinating reception and daily administration of healthcare facility operation; including collaborating with insurance companies and promptly answering and directing all incoming call, reducing call waiting time by 20%.
- Provide patients their insurance coverage eligibility, process patient’s insurance claim forms and coordinate with the insurance company's increased the approval 80%.
- Prepares monthly report of cash collection,petty cash submission, inventory supplies and manage bookkeeping, recommend financial action.
- Handling mails from the Department of Health, trusted with a aed150000 budget to coordinate covid 19 project. Validate and give proper guidence to patients and keep them away from others.
- Managed, trained and developed front office staff to consistently exceed individual performance 'CPIs.
- I increased the turnover 10%.
- Maintained a hygienicand tidy reception area.
Patient Coordinator
UNIQUE HOME HEALTH CARE
ABU DHABI
03.2021 - 07.2021
- Enter patient's data into database software, ensure the accuracy of the data and resolve discrepancies and obtain further information for incomplete documents
- Liasing with physicians and other parties to clarify information
- Advise and train physicians and staff on medical coding
- Responsible for maintaining the security, confidentiality, completeness, and accuracy of the medical records of the facility.
- Comply with all guideline requirements regarding coding procedures and practices for Covid-19, give proper instructions to the patients.
- Examine documents for missing information and perform chart audits.
CUSTOMER SERVICE EXECUTIVE
OLA CABS
Kerala
08.2019 - 02.2020
- Provided world class customer service to clients by managing the car rental process in compliance with the company policy and procedure
- Assisting customers by finding out their needs then providing quotes and booking reservations
- Responsible for answering all inquiries, including price quotes, telephone calls, and all promotional deals
- Developed new clients and converted and retained clients utilizing a consultative selling approach
- Up sales, resolved customer issues and concerns professionally, using effective customer service techniques.
Education
Bachelor's of Business -
Kerala University
01.2015 - 01.2018
Skills
Microsoft Applications: Accessundefined
Certification
Software Testing
football
In my free time, I enjoy playing football because it's keeps me fit, challenge my physical limits and strengthen for my team working skills.
Timeline
GUEST RELATION EXECUTIVE/ADMINISTRATION
AL AHALIA HOSPITAL LLC
08.2021 - Current
Patient Coordinator
UNIQUE HOME HEALTH CARE
03.2021 - 07.2021
CUSTOMER SERVICE EXECUTIVE
OLA CABS
08.2019 - 02.2020
Software Testing
06-2019
Bachelor's of Business -
Kerala University
01.2015 - 01.2018
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