Abhishek S Kailas
ADMINISTRATOR/RECEPTIONIST
Abu Dhabi
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. And I have gained experience and skills from my previous employment and my education.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
GUEST RELATION EXECUTIVE/ADMINISTRATION
AL AHALIA HOSPITAL LLC
ABU DHBAI
08.2021 - Current
- Responsible for coordinating reception and daily administration of healthcare facility operation; including collaborating with insurance companies and promptly answering and directing all incoming call, reducing call waiting time by 20%.
- Provide patients their insurance coverage eligibility, process patient’s insurance claim forms and coordinate with the insurance company's increased the approval 80%.
- Prepares monthly report of cash collection,petty cash submission, inventory supplies and manage bookkeeping, recommend financial action.
- Handling mails from the Department of Health, trusted with a aed150000 budget to coordinate covid 19 project. Validate and give proper guidence to patients and keep them away from others.
- Managed, trained and developed front office staff to consistently exceed individual performance 'CPIs.
- I increased the turnover 10%.
- Maintained a hygienicand tidy reception area.
Patient Coordinator
UNIQUE HOME HEALTH CARE
ABU DHABI
03.2021 - 07.2021
- Enter patient's data into database software, ensure the accuracy of the data and resolve discrepancies and obtain further information for incomplete documents
- Liasing with physicians and other parties to clarify information
- Advise and train physicians and staff on medical coding
- Responsible for maintaining the security, confidentiality, completeness, and accuracy of the medical records of the facility.
- Comply with all guideline requirements regarding coding procedures and practices for Covid-19, give proper instructions to the patients.
- Examine documents for missing information and perform chart audits.
CUSTOMER SERVICE EXECUTIVE
OLA CABS
Kerala
08.2019 - 02.2020
- Provided world class customer service to clients by managing the car rental process in compliance with the company policy and procedure
- Assisting customers by finding out their needs then providing quotes and booking reservations
- Responsible for answering all inquiries, including price quotes, telephone calls, and all promotional deals
- Developed new clients and converted and retained clients utilizing a consultative selling approach
- Up sales, resolved customer issues and concerns professionally, using effective customer service techniques.
Education
Bachelor's of Business -
Kerala University
01.2015 - 01.2018
Skills
Microsoft Applications: AccessWritten and Oral Communication
Office supply management
Leadership skills, problem solving
Organised
Initiative driven
Software(mediworks,yasassi,estijabha)
Advanced knowledge of excel use spreadsheets, using shortcuts and formula
Student relationship development
Certification
Software Testing
football
In my free time, I enjoy playing football because it's keeps me fit, challenge my physical limits and strengthen for my team working skills.
Timeline
GUEST RELATION EXECUTIVE/ADMINISTRATION
AL AHALIA HOSPITAL LLC
08.2021 - Current
Patient Coordinator
UNIQUE HOME HEALTH CARE
03.2021 - 07.2021
CUSTOMER SERVICE EXECUTIVE
OLA CABS
08.2019 - 02.2020
Software Testing
06-2019
Bachelor's of Business -
Kerala University
01.2015 - 01.2018