Administer online issuance, amendments, and cancellations of travel policies for Travel Agents, Brokers, and Direct customers
Handle policy extensions, provide support for queries, and manage Debit/Credit Notes and refund statuses with finance
Conduct monthly renewals for retail and corporate travel policies online/offline
Ensure timely renewals for Relationship Managers, Business Development Managers, and all channels
Send monthly renewal reminders to brokers and direct clients for corporate and Group Travel Policies
Prepare policy documents, notify Reinsurance of member changes and passport updates
Submit monthly Bordereaux reports for UAE, Bahrain, and Oman regions, including Retail Policies for Re insurer payment
Manage submission of offline policies
Manage fronting policies for travel platforms like Make My Trip, Visa Facilitation Services, Car-trawler - Emirates, Oman Air, and Kuwait
Marketing Research and Financial Analyst Trainee
MARC (Mangal analytics and Research Consultancy)
Goa-Panjim
01.2023 - 03.2023
Actively participated in data collection and analysis efforts, specifically focused on market trends in consumer behaviour and competitor analysis, contributing to valuable insights and findings
Collaborated with marketing and financial teams to execute research projects supporting business objectives
Developed skills in marketing research, financial analysis, and data analysis through hands-on experience and training
Attended meetings where I was required to provide input for various client projects.
Business Development manager
Emart supermart store
Margao
08.2022 - 01.2023
Conducted customer feedback analysis to identify areas for improvement and enhance the shopping experience
Resolved customer complaints and grievances to maintain high levels of customer satisfaction
Organized and executed promotional events during festive occasions to increase sales and attract customers
Collaborated with sales staff to manage customer needs and ensure smooth store operations
Managed product inventory by inspecting for expiration and damage, maintaining stock levels, and ordering fast-moving products
Provided training to new staff members to deliver exceptional customer service and support store operations
Monitored computer systems and cash registers to ensure they are functional and addressed any technical issues that arise
Managed inventory levels and ordered essential supplies and stationery to maintain efficient store operations
Renewed product and safety licenses to ensure compliance with regulations
Supervised cash registers to ensure accuracy in transactions.
Accounting Intern
P.J. PRABHUDESAI & CO. CHARTERED ACCOUNTANTS
Margao
08.2021 - 09.2021
Undertaking miscellaneous duties of handling Purchase Registers, Sales Registers and Preparation of Trial Balance
Managing the office in the absence of the superiors.
Education
Masters Of Commerce programme(M.Com) -
Rosary College of Commerce and Arts
Navelim, Goa
09.2020 - 07.2022
Bachelors Of Commerce(Honours) -
Rosary College of Commerce and Arts
Navelim, Goa
06.2017 - 08.2020
Higher Secondary School Examination (HSSE) - undefined
Our Own High School Boys(CBSE)
Al Warqa, Dubai
04.2016 - 05.2017
Secondary School Examination (SSE) - undefined
Our Own High School Boys(CBSE)
Al Warqa, Dubai
04.2014 - 05.2015
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Skills
Microsoft Excel-Creating and analyzing spreadsheets
Microsoft Word-Creating and editing documents
Microsoft PowerPoint-Developing Impactful Presentations
A Study on Consumer Perception Regarding The Safety And Quality of Fish In Goa In Response To Seafood Adulteration Practices — Rosary College of Commerce and Arts(M.Com) :A study on Fish adulteration practices in the region of Goa and recording the consumer’s perception of the safety and quality of fish.
Passonic 2K22 — Rosary College Of Commerce and Arts-(M.Com) :Played a crucial role as the event coordinator for a respective competition.
Personal Information
Date of birth: 04/20/99
Nationality: Indian
Timeline
Insurance Assistant-Retail Travel
Orient Insurance PJSC-Alfuttaim
07.2023 - Current
Marketing Research and Financial Analyst Trainee
MARC (Mangal analytics and Research Consultancy)
01.2023 - 03.2023
Business Development manager
Emart supermart store
08.2022 - 01.2023
Accounting Intern
P.J. PRABHUDESAI & CO. CHARTERED ACCOUNTANTS
08.2021 - 09.2021
Masters Of Commerce programme(M.Com) -
Rosary College of Commerce and Arts
09.2020 - 07.2022
Bachelors Of Commerce(Honours) -
Rosary College of Commerce and Arts
06.2017 - 08.2020
Higher Secondary School Examination (HSSE) - undefined
Insurance Coordinator-Retail General Accident at Orient Insurance PJSC-AlfuttaimInsurance Coordinator-Retail General Accident at Orient Insurance PJSC-Alfuttaim