Abigail Almeida
Dubai
Summary
Human Resource Business Partner with a passion to lead, inspire and develop others. Strong business acumen and proven track record of being able to solve problems and provide solutions to business operations issues. Strategic thinker with ability to develop and implement plans to achieve desired results. Collaborative approach working with internal stakeholders being able to develop positive working relationships. Proactive individual, with a team focus approach and trusted confidential advisor.
Overview
13
13
years of professional experience
Work History
SENIOR HR BUSINESS PARTNER
Al Ghurair Investments
Dubai
08.2019 - Current
- Partnering with the senior level leadership team to provide strategic advice and guidance on the HR agenda
- Supported 3 new business ventures and acquisitions, by planning manpower, developing HR plans and putting together budgets
- Supporting and coaching managers on all people leadership matters, including business change and transformation
- Recruited and Onboarded for 3000+ drivers in a span of 3 months to ensure business meets its budgets as targeted
- Optimized the Driver’s onboarding process by reducing it from 220 days to 130 days
- Responsible for Talent Acquisition, Talent Development Succession planning, Payroll and Employee Engagement
- Responsible to manage the manpower budget for the Business Unit ensuring that actual cost is aligned to budgeted cost
- Change Ambassador and Responsible for driving new system implementation (Dynamics 365 and Human
- Soft)
- Manage compliance with employment legislations and policies ensuring activities are in line with the business goals
- Enhance staff retention and identify trends to reduce staff turnover within team
- Responsible for driving Employee Engagement Activities, Resolving employee Grievances
- Monitor staff satisfaction to reduce risk and meet the business objectives of the organization by identifying and bridging gaps between people and processes
- Management reporting, providing key metrics on recruitment, hr operations and projects activities
- Achievements:
- Transitioned into Transformational HR for the BU by driving Talent Reviews, streamlining processes and optimizing efficiencies
- Optimized the onboarding timelines from 60 days to 36 days to help business achieve its targeted goals
- Managed off boarding of manpower in-line with business downsizing ensuring employees and managers are supporting during end to end process
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting revenue and team performance
HR SERVICES MANAGER
Alabbar Enterprises
Dubai
04.2016 - 08.2019
- Lead the HR Services team and managed GRD, Talent, L&D and Comp and Ben for Employees
- Designed and Developed all SOPs for employee life cycle as per UAE labour law
- Saved AED 1M + in the initial 1 year by streamlining HR processes by optimizing efficiencies
- Understood the business risk and ensured SOPs were in place and executed to minimize business risk in the first 8 months
- Sourced and Delivered new HR system implementation
- Managing all GRD task (Visas, Trade licenses, DED permits etc)
- Responsible for Employee Welfare and Insurance renewals
- Managing the Performance Management Systems- KPIs and KRA's by working with the Departments heads to strategically retain and develop talent
- Managing Employee data/Human Resources Information System (HRIS) management and administration for Leaves, Personal records, Medical Insurance etc
- Responsible for Leading and Executing payroll and Comp & Ben strategies
- Preparing monthly / Quarterly HR reports with insights to People & Processes
GROUP HR & TALENT DEVELOPMENT MANAGER
ME Digital Group
Dubai
12.2014 - 04.2016
- Responsible for Manpower Planning, Sourcing, Screening, Recruiting, Induction and Onboarding of Employees
- Developing and executing all HR SOPs
- Introduced company's first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide
- Set up the HR function for new Business acquisition
- Managing the Performance Management Systems- KPIs and KRA's
- Managing Employee data/Human Resources Information System (HRIS) management and administration for Leaves, Personal records, Medical Insurance etc
- Responsible for all employee relations & grievances
- Processing of Monthly Payroll & Leave Management
- Taking care of Employee Requests (Salary Certificates, NOCs etc)
- Handling that End of Service Entitlement process as per UAE Law
- Responsible for all PRO & GRD Task
- Responsible for Employee Engagement Rewards and Recognition Compensation and Benefits
- Adding value to the business by Training and Coaching employees basis the TNAs
- Supporting the business initiatives to develop a performance driven, customer-oriented culture.
LEARNING AND DEVELOPMENT SPECIALIST
GMG group
04.2014 - 12.2014
- Sun & Sands, Dubai UAE
- Designing, Developing and Facilitating Induction, Soft skills & leadership Training Workshops through TNAs identified
- Assessing Training needs through surveys, interviews, focus groups and consultation with all levels of management within the organization
- Training Delivery and content Development (New Modules, report formats, session plans, etc,
- Managing the Training calendar depending up on the TNI & Measuring the ROI Manager Training and HRM, Café Coffee Day.
HR AND TRAINING MANAGER
Cafe Coffee Day
Mumbai
05.2011 - 07.2013
- Competency Development and managing the certification Trainings (Food, Merchandise, Customer Service, Ops Excellence, Brew master– Coffee Expert)
- Handling, Planning, Executing, Reviewing all Certification processes in the Region for 4000 Staffs (200 retail stores)
- Training Delivery and content Development (New Modules, report formats, session plans, etc.)
- Advice and coordinate with the payroll Team regarding deductions on a monthly basis
- Coach and support employees on day to day concerns, career matters, and any arising conflicts within their team; handle their grievances in compliance with the Company policy and Local Labor Law
- Ensuring the periodical Succession Planning by identifying star performers with a plan for development
- Ensuring PMS compliance and Employee program delivery strategies and methodologies
- Formulating the annual and monthly Training calendars and Budgets
SENIOR EXECUTIVE TRAINING AND PERFORMANCE
First Source Solutions Ltd
05.2011 - 07.2013
- Training Delivery and content Development (New Modules, report formats, session plans, etc.)
- Coach and support employees on day to day concerns, career matters, and any arising conflicts within their team; handle their grievances in compliance with the Company policy and Local Labor Law
- Ensuring the periodical Succession Planning by identifying star performers with a plan for development.
CABIN CREW, Qatar Airways
04.2006 - 04.2007
Education
Master's - Business Administration, Human Resources
Mumbai University
Bachelor's Degree - Commerce Skyline
Diploma - undefined
Inflight Services and Management
Timeline
SENIOR HR BUSINESS PARTNER
Al Ghurair Investments
08.2019 - Current
HR SERVICES MANAGER
Alabbar Enterprises
04.2016 - 08.2019
GROUP HR & TALENT DEVELOPMENT MANAGER
ME Digital Group
12.2014 - 04.2016
LEARNING AND DEVELOPMENT SPECIALIST
GMG group
04.2014 - 12.2014
HR AND TRAINING MANAGER
Cafe Coffee Day
05.2011 - 07.2013
SENIOR EXECUTIVE TRAINING AND PERFORMANCE
First Source Solutions Ltd
05.2011 - 07.2013
CABIN CREW, Qatar Airways
04.2006 - 04.2007
Master's - Business Administration, Human Resources
Mumbai University
Bachelor's Degree - Commerce Skyline
Diploma - undefined
Inflight Services and Management