Abigail Nuhey
Sales Lady
Abu Dhabi,UAE
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods and dedicated team player, proactive and hands-on in task completion.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Sales Representative
Palace Hypermarket
Ajman, UAE
11.2021 - 11.2023
- Completed opening and closing duties in line with established schedule.
- Tagged products quickly and accurately with price tags and stickers.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Worked energetically to maintain efficient operations during peak trading hours.
Sales Representative
Shoprite-Accra Mall
Accra, Ghana
06.2018 - 08.2020
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Delivered tailored assistance to customers with disabilities.
- Monitored and updated stock levels and inventory databases.
- Replenished stock and processed deliveries to maximise product availability.
Food Warehouse Assistant Supervisor
Gift Food Supermarket And Hub
Accra, Ghana
03.2014 - 10.2017
- Handled high volume calls to address customer inquiries and concerns.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Boosted product sales by offering selection guidance to customers.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Totalled bills using maths skills and maintained accurate till count.
- Analysed data and information to identify issues and create tailored solutions.
- Forecasted sales trends to plan team resourcing.
- Built rapport with new and existing customers to boost client retention.
Education
High School Diploma - General Arts
ATTAFUAH SENIIOR TCHNICAL SCHOOL
Akim Oda, Ghana 09.2010 - 06.2014
Basic Education Certificate - History and Arts
ACHIMOTA BASIC SCHOOL
Achimota, Ghana 09.2009 - 04.2011
Skills
- Emergency management
- Theft prevention training
- Emergency response
- Premises patrol
- Incident reports
- CCTV monitoring
- Communication skills
- Time management
Languages
English
Fluent
akan
Native
Arabic
Elementary
Affiliations
- Listening to Music
- Reading
- Sewing
Timeline
Sales Representative
Palace Hypermarket
11.2021 - 11.2023
Sales Representative
Shoprite-Accra Mall
06.2018 - 08.2020
Food Warehouse Assistant Supervisor
Gift Food Supermarket And Hub
03.2014 - 10.2017
High School Diploma - General Arts
ATTAFUAH SENIIOR TCHNICAL SCHOOL
09.2010 - 06.2014
Basic Education Certificate - History and Arts
ACHIMOTA BASIC SCHOOL
09.2009 - 04.2011
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