Abiodun Odusanya
Al Ain
Summary
Energetically excelled at Al-ain Rotana, enhancing guest satisfaction through meticulous cleanliness and hygiene, and demonstrating exceptional teamwork and customer service. Achieved high cleanliness ratings by implementing innovative cleaning techniques, significantly improving guest experiences. Skilled in deep cleaning and time management, I consistently delivered personalized attention, contributing to positive feedback and increased guest satisfaction scores.
Overview
6
6
years of professional experience
Work History
Housekeeper
Al-ain Rotana
Al-ain
01.2019 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Education
Higher National Diploma - Environmental Architecture
The Federal Polytechnic
Ado-Ekiti, Ekiti State Nigeria04.2014
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Bed making proficiency
- Hospitality background
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Interior and exterior cleaning
- Restroom detailing
- Time Management
- Team Support and Collaboration
Timeline
Housekeeper
Al-ain Rotana
01.2019 - Current
Higher National Diploma - Environmental Architecture
The Federal Polytechnic