Aboobacker Koppath
Sharjah
Summary
Seeking a very challenging role with a reputed organization and to be an integral part of a result oriented development team which will utilize my operations, planning and communication skills to facilitate commendable growth.
Overview
13
13
years of professional experience
Work History
Service Advisor
Al Mulla & Behbehani Co.
06.2021 - 09.2024
- Company Overview: (Dealer of Jeep, Dodge, Chrysler, Ram & Alfa Romeo)
- Greeting customers and directing them to an available technician
- Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections.
- Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle.
- Overseeing and managing the service center's scheduling and workflow.
- Informing customers of changes in service or when their vehicle is ready to be picked up.
- (Dealer of Jeep, Dodge, Chrysler, Ram & Alfa Romeo)
Service Technician
MS & RY Behbehani
05.2011 - 05.2021
- Company Overview: (GMC Dealership)
- (GMC Dealership)
Education
Mechanical Motor Vehicle Engineering - NCVT Certificate
Higher Secondary - HSC
Secondary School Leaving Certificate - SSLC
Skills
- Target Achievement
- Net Promoter Score (NPS)
- Customer Satisfaction
- Sociable
- Friendly
- Sincere
- Dedicated
- Ambitious
- Self-Motivated
- Dependable
- Goal Oriented
- Time Management
- Organizational Skills
- Management
- Controlling
- Pleasing Personality
- Professional Appearance
- Patient
- Personable
- Receptive
- Leadership Under Pressure
- Interpersonal Relationship
Languages
- English
- Arabic
- Hindi
- Malayalam
Personal Information
- Date of Birth: 10/11/83
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Visa Status: Visit Visa
Skills Achievements
- Every month maximum target achievement as per company policy.
- Every month NPS (Net Promoter Score) maximum achievement with customers' satisfaction.
- Sociable and friendly.
- Sincere, dedicated and an ambitious worker.
- Self-motivated, dependable and goal oriented employee.
- Willing to take on added responsibilities.
- Good time management and organizational skills.
- Management and controlling.
- Possess a pleasing personality and professional appearance.
- Patient, personable and receptive.
- Can lead the work under pressure and good interpersonal relationship with the customer and other team members in environment demanding sincerity and trust.
Languages
English
Upper Intermediate
B2
Timeline
Service Advisor
Al Mulla & Behbehani Co.
06.2021 - 09.2024
Service Technician
MS & RY Behbehani
05.2011 - 05.2021
Mechanical Motor Vehicle Engineering - NCVT Certificate
Higher Secondary - HSC
Secondary School Leaving Certificate - SSLC
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