Dedicated Warehouse Supervisor with 6 years of experience leading motivated teams to achieve KPIs in line with CEVA targets. Adept in data analysis and process streamlining for continued productivity. Proficient in Amazon/Souq Warehouse Management Systems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Operations Supervisor
CEVA Logistics
Dubai, United Arab Emirates
07.2021 - Current
Led continuous improvement initiatives to boost productivity, improve quality and minimize losses.
Reporting daily warehouse quality and productivity data. Understanding contractual KPI and SLAs to sustain site quality and productivity metrics.
Enforced safety measures and proper use of PPE.
Resource planning based on daily operational requirements.
Develop and implement operational policies, procedures, and standards to ensure efficient and effective business operations.
Collaborate with other departments to ensure that business operations are aligned with the company's strategic goals.
Track and respond to customer complaints and request in timely manner.
Ability to discuss and get jobs done from other department stakeholders by developing good professional relationship.
Identify potential associates and train on leadership roles.
Participate in hiring process and hire potential candidates for new or existing business to match their skill set with business requirement.
Led multiple site tours with CEVA leadership and external customers, providing essential operational insights and building strong client relationships.
Implement and monitor Site Classification Assessment requirements to achieve Showcase Level.
Understanding company financial goals and working towards cost reduction.
Conduct business review meetings with the customer and management.
Account Handler
CEVA Logistics
Dubai, United Arab Emirates
07.2019 - 06.2021
Provide excellent customer service by promptly responding to customer inquiries and concerns and ensuring that their needs are met in a timely and professional manner.
Ensure compliance with import/export regulations for all Shipments.
Ensure appropriate coordination between ground Transport, oceans, and air operations to provide appropriate support to facilitate operations.
Preparing detailed reports on all import and export goods and Maintaining KPI's.
Identify breakdowns, suggest and implement solutions.
Identifying unsafe working practices and follows up evaluations and assessments.
Implement best practices to streamline warehouse operations and improve efficiency.
Assign tasks, monitoring performance, and providing training and feedback.
Cargo Handler
CEVA Logistics
Dubai, United Arab Emirates
01.2017 - 06.2019
Education
Bachelor of Commerce - Business & Accountancy
Mangalore University
Skills
Distribution and Warehousing
Team Leadership & Development
E-Commerce Operations Management
Performance Monitoring & KPI Analysis
Continuous Improvement Initiatives
Process Optimization & Lean Methodologies
Warehouse Management System (AFTx, Souq, Matrix & Click)
Microsoft Office (Excel, Word, PowerPoint)
Languages
English
Hindi
Kannada
Certification
Professional Diploma in Shipping & Logistics (Supply Chain Management)
EXIM
Freight Forwarder and Custom House Agent Training internship