Abu Hurairah

• Configured hardware, devices, and software to set up work stations for employees.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Patched software and installed new versions to eliminate security problems and protect data.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Walked individuals through basic troubleshooting tasks.
• Monitored systems in operation and input commands to troubleshoot areas.
• Monitored systems in operation and quickly troubleshot errors.
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues.
• Documented support interactions for future reference.

• Developed creative design for print materials, brochures, banners, and signs.
• Developed creative design for print materials, banners and signs.
• Created digital image files for use in digital and traditional printing methods.
• Met with customers to present mockups and collect information for adjustments.
• Employed design fundamentals when selecting typography, composition, layout, and color in design work.
• Completed final touches for projects such as images sizes and font selection.

• Tracking customer contact lists, explaining the

benefits or advantages of their services

• Talking to potential customers on the phone and

selling products or soliciting donations

• To make sure that the customer Built the customer need so he can buy the product
• Providing all the information regarding product and

guide the customer properly

• Receive a call from the frontiers and verify the customer is serious