Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
References
Declaration
Languages
Timeline
Receptionist
Abubakar  Abdulrahman Abubakar

Abubakar Abdulrahman Abubakar

Abu Dhabi,United Arab Emirates

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Motivated with 7 years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Housekeeping supervisor

Transguard Group LLC
Abu Dhabi
2017.12 - Current
  • Supervise employees in the duty process of cleaning
  • Ensure all the common area and cleaning and represent the standard of the location
  • Training new employees on the duties and responsibilities on the location
  • Evaluate team member performance and adjust training based on the needs of the location
  • Training housekeeping on cleaning and maintenance tasks
  • Schedule shift and arrange for replacements in case of absence.
  • Worked with front desk staff to respond promptly to guest requests, maximizing customer satisfaction.
  • Coached housekeeping staff to effectively plan and deliver on targets.

High level glass cleaning

Yas Water World Park- Farah Leisure Parks
Abu Dhabi , United Arab Emirates
2016.01 - 2017.01

Trans guard Group L.L.C (Sub-contractor)

  • Arrange of scaffolding trader and all the need items
  • Prepare of the glass cleaning materials
  • Cleaning of high-level glasses in quarterly monthly
  • Usage of the belt and specify tag for the scaffolding ladder
  • Barricade the ongoing work location at all times of the work
  • Un removed the scaffolding ladder and placed it back.

Operations assistant

Ferrari World -Abu Dhabi
, United Arab Emirates
2015.04 - 2015.12
  • Trans guard group L.L.C- (Sub-contractor)
  • Assisted with day-to-day operations of facility, including scheduling and customer service.
  • Adhered to health and safety guidelines of rides for safety of guests and establish safe and working environment.
  • Managing and arranging guest in queue and maintain order.
  • Monitoring of rides and ensure all working effectively.
  • Offering of ride tickets to guests and promoting sales.
  • Cleaning and sanitizing of rides and working premises
  • Greeting and welcoming of guest and provide excellent customer approach.
  • Assisting guests with directions and guides to particular rides and responding to their query effectively.

Education

High School Diploma - Secondary school certificate

Morogoro Secondary School
Dar-es- Salaam
2010.02 - 2013.11

Diploma - Cetificate

College Dar Es. Salaam Maritime Institute
Dar-es-Salaam
2014.02 - 2015.02

Skills


  • Guest service
  • Health and Safety Compliance
  • First Aid
  • Housekeeping supply management
  • Teamwork
  • Training and mentorship
  • Employee evaluations
  • Housekeeping staff training
  • Motivational people management
  • Inspiring leadership style

Personal Information

Date Of Birth: 13th Feb; 1995

Nationality: Tanzanian

Marital Status: Married

Religion: Muslim

Affiliations

  • Fitness, gymnastic
  • Playing football
  • Travelling and socializing

References

References available upon request.

Declaration

I hereby declare that the above-mentioned information is true and correct to the best of my knowledge and belief.

Languages

English, Swahili
Fluent
Arabic
Beginner

Timeline

Housekeeping supervisor

Transguard Group LLC
2017.12 - Current

High level glass cleaning

Yas Water World Park- Farah Leisure Parks
2016.01 - 2017.01

Operations assistant

Ferrari World -Abu Dhabi
2015.04 - 2015.12

Diploma - Cetificate

College Dar Es. Salaam Maritime Institute
2014.02 - 2015.02

High School Diploma - Secondary school certificate

Morogoro Secondary School
2010.02 - 2013.11
Abubakar Abdulrahman Abubakar