To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Import and Export Manager
Aramtec
Dubai
02.2013 - 07.2023
Prepared various import, export and supplier forms for customs submittal.
Designed export strategies to meet project delivery requirements.
Processed company's import permit and export license processes.
Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
Developed and maintained relationships with customs brokers, freight forwarders and customers.
Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
Insured cargo against loss, damage or pilferage.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Coordinated with shipping and transport companies on behalf of clients.
Obtained necessary import and export licenses and permits for shipments.
Advised customers on transportation options, types of carriers or shipping routes.
Tracked shipments processing through customs and other agencies and obtained clearances.
Maintained up-to-date knowledge of US customs regulations and international trade laws.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Sales Manager
Dubai Fisherman
Dubai
04.2009 - 02.2013
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Resolved customer issues quickly to close deals and boost client satisfaction.
Established and cultivated solid business relationships with new or existing customers.
Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Evaluated performance against goals and implemented appropriate development plans.
Recruited and hired top-level talent to add value and expertise to sales department.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed revenue models, process flows, operations support and customer engagement strategies.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Directed sales support staff in administrative tasks to help sales reps close deals.
Organized promotional events and interacted with community to increase sales volume.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Bachelor Of Administrative Studies - Business Administration
Modern Academy
Cairo Egypt
01.2009
Skills
Persuasive Negotiations
Market and Competitive Analysis
Sales Presentation
Sales Expertise
Goals and Performance
Risk Mitigation
Direct Sales
Market Research
Time Management
Product and Service Management
Business Development and Planning
Product Knowledge FMCG
Marketing Strategi
Sales Strategy Development
Brand-Building Strategies
Budgeting and P&L
Promotional Sales Events
Analytical Problem Solver
Freight Forwarding
Supply Chain Management
Inbound Cargo Logistics
Import and Export Operations
Legal Requirements
Office Supplies and Inventory
Customer Deliveries
Air, Ocean and Ground Transportation
Global Logistics
Rate Negotiations
Duty Rates
Export and import Administration Regulations
Warehouse Operations
Goods Clearance
Customs Clearance Managements
Dubai municipality clearance managements
Esma clearance managements
Mocca clearance managements
Trade and brand registration
Trade license and emigration managements
All above government agency Management level relationships
Import and export Declaration Management (zdlm , airway bill , delivery order , bill of entry)