ABUBAKER HAMAD
Shipping Executive & Shipping Coordinator
DUBAI
Summary
Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Shipping Executive
AL SADIQ BAOUD SHIPING CO
JEDDAH
10.2022 - 10.2023
- Sales and fright container shipment ( Jeddah –Port Sudan)
- Banker department Bunker services and sales
Shipping Executive & Shipping Coordinator
GAC JEDDAH
JEDDAH
09.2013 - 09.2022
- Crew Administrator: handling overall communication and issuing OKTB and arrange hotel reservation when required
- · Registering vessels into Saudi EDI program and arranging port clearance as well
- · Preparing Arabic document and make translation for English letter if required
- · Covering Job: Manifest and DO arrangement for general cargo -palm oil
- · (Hoyer work) coordinator with customer and supplier and broke
- · Booking ISO Tank on Shipping lines.
- · Administrated manager's MS Office documents, forms, emails, and calendar 100%.
- · Monitored, documented, and prepared weekly expense and performance status reports.
- · Provided constant and reliable administrative support to 20 office team members.
- · Communication with vessels and principle and sending to them Pre-arrival details form and send Berthing prospects details for vessels and principle
- · Communicating with the Stevedoring Companies & port authorities
- · Arranging telex and sending to port as well
- · Keeping documents in files and arranging archive
- · Sending arrival report, daily discharging report and departure report with cargo documents/ Statistics report for vessel and crew
- · Sending courier delivery receipt to principal (upon receipt from vessel
- · Issuing LOI (visa ) and agreement & supporting letter
- · Uploading vendors invoices
- · Arranging PDA to principle and sending FDA
- Communicated with vendor representatives to resolve damaged shipments and item shortages
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Determined most cost-effective procedures and routes for shipments
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules
- Maintained positive relationships with representatives of UPS, FedEx, USPS, and DHL shipping companies
- Prepared shipping documents and invoices, processed payments, and fielded client questions
- Divided and categorized cargo received and redirected shipments in response to customer requests
Shipping Coordinator
Ajlan Travel Agency
JEDDAH
01.2012 - 08.2013
- Exporting goods and cars to Sudan
- Extracting and booking sea tickets for passengers
- Book tickets for cars
- Baggage shipping
- Managed 100 clients' data quarterly and maintained individual customer service with up‑to‑date knowledge of account changes, operations, and financial options.
Responded to around 70 general telephone and email inquiries per day regarding existing business accounts, Cross‑training, and provided backup for other customer service representatives when needed.
Greeted and assisted customers with various issues, and introduced protection programs, and additional services. - Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Worked with vendors to schedule daily pickups and weekly deliveries
- Negotiated shipping contracts and rates to establish budget friendly agreements
- Researched and identified potential new shipping vendors to explore options and acquire best rates
Executive Secretary
EXHIBITION MAGAZINE
JEDDAH
01.2011 - 01.2012
- Answered high volume of phone calls and email inquiries.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Contacting customers and sending messages to request subscription to magazine
Organizing and coordinating exhibition stand in exhibition hall
The magazine participates in all exhibitions through press editing - Organized and updated schedules for executives
- Responded to emails and other correspondence to facilitate communication and enhance business processes
Education
Some College (No Degree) - English Education
Khartoum University
SUDAN 01.2005 - 01.2006
Diploma - English
UNISCO National Education Network, Professional
SUDAN 04.2001 -
Diploma - Network, Professional Office Management & Computer
UNISCO National Education Network
SUDAN 04.2001 -
English From/To Arabic Translation Course - English From/To Arabic Translation Course
Sudan News Agency (SUNA)
SUDAN 04.2001 -
Skills
CERTIFICATESERP (Enterprise Resource Planning)PSP (Personal Strategic Planning)SKILLSPlanningLeadershipActive ListeningProject Management
Vendor relationship management
Document drafting
Route Management
Package labeling
Shipment planning
Organization and Time Management
Flexible and Adaptable
Teamwork and Collaboration
Problem-Solving
Written Communication
Shipment processing
Timeline
Shipping Executive
AL SADIQ BAOUD SHIPING CO
10.2022 - 10.2023
Shipping Executive & Shipping Coordinator
GAC JEDDAH
09.2013 - 09.2022
Shipping Coordinator
Ajlan Travel Agency
01.2012 - 08.2013
Executive Secretary
EXHIBITION MAGAZINE
01.2011 - 01.2012
Some College (No Degree) - English Education
Khartoum University
01.2005 - 01.2006
Diploma - English
UNISCO National Education Network, Professional
04.2001 -
Diploma - Network, Professional Office Management & Computer
UNISCO National Education Network
04.2001 -
English From/To Arabic Translation Course - English From/To Arabic Translation Course
Sudan News Agency (SUNA)
04.2001 -