Abubakr Ulugbekov
Assistant Restaurant Manager
Abu Dhabi
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Ep Club Supervisor/Assistant Manager
Mandarin Oriental Emirates Palace
Abu Dhabi
10.2022 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Private Supervisor
Club Prive By Rixos Saadiyat Island
Abu Dhabi
10.2021 - 10.2022
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Developed and implemented customer service policies to enhance satisfaction.
- Evaluated staff performance and provided coaching to address inefficiencies.
F&B Supervisor
SihamCo Zodiac Restaurant
Riyadh
01.2020 - 08.2021
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Team Leader
Huqqa The Market Restaurant
Muscat
07.2018 - 01.2020
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
Restaurant Waiter
Vinpearl River Front Da Nang
Da Nang
06.2017 - 06.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Education
Becholor Degree - Electrical, Electronics And Communications Engineering
Ferghana Polytechnic Institute
Uzbekistan 08.2013 - 05.2017
Skills
Priority management
Operations management
Business planning
Financial Management
Training and mentoring
Team Building
Project Management
Certification
Food safety 1 certificate
Timeline
Driving licence B
04-2023
Ep Club Supervisor/Assistant Manager
Mandarin Oriental Emirates Palace
10.2022 - Current
Food safety 2 certificate
08-2022
Private Supervisor
Club Prive By Rixos Saadiyat Island
10.2021 - 10.2022
Food safety 1 certificate
08-2021
F&B Supervisor
SihamCo Zodiac Restaurant
01.2020 - 08.2021
Team Leader
Huqqa The Market Restaurant
07.2018 - 01.2020
Restaurant Waiter
Vinpearl River Front Da Nang
06.2017 - 06.2018
Becholor Degree - Electrical, Electronics And Communications Engineering
Ferghana Polytechnic Institute
08.2013 - 05.2017