Abubukr Mohammed

At Aujan Group Holding, my role as a Systems Administrator revolves around safeguarding data integrity and pioneering cloud solutions. I have honed my expertise in managing high-availability systems, ensuring uninterrupted business operations. My responsibilities include designing and implementing robust backup solutions and storage architectures that are critical for the company's success.

• Collaborated with team of 16 members to deploy Office 365 and refresh 1550 user computers.
• Supervised team of 3 staff members for more than 4 years.
• Awarded the title of best engineer by maintaining updated computers with accuracy and efficiency.
• Documented and resolved problems which became reference for the team.
• Awarded employee of the month through effectively helping users and other IT teams to implement projects.

• ITIL Foundation Certificate in IT Service Management.
• CCNP Cisco Certified Network Professional.
• CCNA Cisco Certified Network Associate.
• MCSA Microsoft certified system Administrator Messaging.
• MCSA Microsoft certified system Administrator.

• Provide Technical support for the users face to face and over the phone
• Administering of LAN & WAN networks and managing site data center.
• Preparation and implementation of security policies, standards.
• Maintain IT Inventory offline and digitally using manage engine.
• Installation & configuration of Windows 10, Windows 11, Windows Server, and Office 365.
• Active Directory management including user creation and user management & Exchange mailbox administration.
• Adding, removing, or modifying user extensions on AVAYA IP office manager.
• Installing and configuring Network Printers.
• Grant end users' access to network resources and shared folders.
• Configuring and troubleshooting IP phones
• Managing Bosch Recording Station, Troubleshooting CCTV issues.
• Work on Manage engine, HPSM, Footprint BMC ticketing systems.