ACHRAF LARHLALI
Dubai,UAE
Summary
Highly-motivated Sales Consultant using strategic selling abilities to consistently exceed targets. Maximized client loyalty through faultless service and expert account management. Converted leads through persuasive pitching to close profitable sales.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Sales Executive
Damas Jewellery
Dubai, UAE
2015.01 - 2025.01
- Responsible to carry all out sales and shop promoting activities in support of the sales team
- Develop and make presentation of products and services to potential client
- Maintain excellent product knowledge
- Develop own customer focus and orientation daily
- Tracking and reporting sales to management
- Practicing upselling and cross-selling
- Merchandising and doing Inventory and after sales customer service
- Ensure customer service satisfaction and good client relationship
- Update customer information on databases
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
Senior Sales Consultant
Brands General Trading LLC
Dubai, UAE
2011.11 - 2014.11
- Approach customers and offer them advice on products to persuade them to buy
- Manage customer transactions on POS and close daily revenues
- Ordering and merchandising products according to popularity and criteria
- Provide information and other services such as handling returns of merchandise
- Deal with complaints in a patient and helpful manner
- Answering queries through phone calls
- Sending Emails, receiving and checking deliveries and conducting inventory
- Managed to reach the given targets and created new selling strategies
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
Education
High School - Modern Literature
2008.09 - 2009.06
Higher National Diploma - Hotel & Restaurant
OFPPT
MOROCCO 2009.09 - 2011.06
Skills
- Highly motivated
- Team management
- Sales report preparation
- Interpersonal Communication Expertise
- Client Needs Assessment
- Customer retention skills
- Visual Merchandising Strategies
- Customer interaction and presentation
- Expert negotiator
- Multilingual communication
- Product demonstrations
- Computer literacy
Product comprehension
Personal Information
- Gender: Male
- Nationality: Moroccan
- Marital status: Single
Languages
Arabic
Native
English
Fluent
French
Fluent
Timeline
Sales Executive
Damas Jewellery
2015.01 - 2025.01
Senior Sales Consultant
Brands General Trading LLC
2011.11 - 2014.11
Higher National Diploma - Hotel & Restaurant
OFPPT
2009.09 - 2011.06
High School - Modern Literature
2008.09 - 2009.06