ACKAAH KENETH
Sharjah,United Arab Emirates
Summary
Customer-focused barista with extensive experience in crafting high-quality coffee and specialty beverages in dynamic settings. Proficient in espresso machine operation and beverage preparation, consistently delivering outstanding customer service while upholding cleanliness and efficiency standards. Reliable team player dedicated to fostering a welcoming atmosphere for all patrons.
Overview
5
5
years of professional experience
Work history
Barista
Caf Coffee
Sharjah , United Arab Emirates
07.2024 - 07.2026
- Delivered exceptional customer service to support enjoyment and comfort
- Crafted high-quality espresso-based drinks, specialty coffees, teas, and cold beverages, enhancing customer experience.
- Steamed milk and prepared beverages with consistent quality and presentation.
- Operated and maintained espresso machines, grinders, and brewing equipment.
- Maintained cleanliness, food safety, and hygiene to high standards.
- Operated efficiently during peak hours, maintaining speed, accuracy, and customer satisfaction.
- Assisted with opening and closing duties and supported daily café operations.
Waiter
Labadi Beach Hotel
Accra, Ghana
09.2021 - 06.2024
- Greeted guests warmly and delivered attentive table service to enhance dining experience.
- Recorded food and beverage orders accurately, ensuring timely service delivery.
- Coordinated with kitchen and service teams to keep restaurant operations smooth.
- Processed customer payments and resolved guest concerns to uphold satisfaction levels.
- Processed customer payments and supported issue resolution for guest concerns.
- Arranged dining tables meticulously before each service to create an inviting atmosphere. and kept the dining area clean and organised.
Education
High School Diploma - General Art
Juaboso Senior High School
Ghana Skills
- Coffee preparation
- Espresso machine operation
- Latte art
- Coffee bean knowledge
- Food safety and hygiene
- POS and cash handling
- Customer service
- Multitasking in fast-paced environments
- Time management
- Teamwork and communication
- Attention to detail
Languages
English
Fluent
Timeline
Barista
Caf Coffee
07.2024 - 07.2026
Waiter
Labadi Beach Hotel
09.2021 - 06.2024
High School Diploma - General Art
Juaboso Senior High School