Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
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Adan Alrabadi

Adan Alrabadi

Dubai

Summary

A Content Marketing experts with 9 years of experience in some of the top global and regional companies in the field of E-commerce, content and catalog management, seller and vendor support, and catalog taxonomy. I’m looking to grow in a fast-paced company and help build and improve the content and catalog operations.

Overview

9
9
years of professional experience

Work History

Content Operations Manager

Hyke, Axiom Telecom
09.2020 - Current
  • Manage the Content Operations team and own the new product detail page creation, including product information sourcing, image sourcing and editing, localization, and new item setup, in collaboration with the brand managers and commercial team
  • Establish regular quality checks on product detail pages and refine and clean the catalog
  • Resolve content issues and escalations, determining the root cause of the issue, and implementing adjustments
  • Create weekly, monthly, and annual KPI reports for the content department
  • Set the long-term and short-term content strategies, guidelines, policies, best practices, and procedures for the product content team, and ensure their implementation
  • Lay out the catalog taxonomy and edit it regularly in alignment with the industry needs and customers' habits
  • Collaborate with the product and tech teams to set up and enhance the content tools and software.

Senior Content Specialist

Amazon.com
09.2015 - 01.2019
  • Develop standards and guidelines and oversee the overall content product pages
  • Establish the necessary processes and workflows for requesting, creating, editing, and publishing content
  • Use data to recognize areas in need of improvement as well as to develop content themes and enhance the customer experience on the platform
  • Create taxonomy strategies and implement category refinement by understanding the demographics and characteristics of the website's users and research behavior
  • Manage end-to-end seller accounts from onboarding to catalog creation and support
  • Resolve sellers’ content issues and complaints, determining the cause of the issue, and implementing adjustment
  • Coordinate with the different departments within the company such as category teams, customer service, and tech to resolve seller’s issues and support their requests.

Education

Management Information System (MIS) Bachelor's Degree -

Princess Sumaya University For Technology

Skills

  • Catalog Management
  • Content Management
  • Taxonomy
  • Localization
  • E-commerce Content
  • Content SEO
  • Team Management
  • Jira
  • Akeneo
  • Quality Assurance
  • Content Strategy
  • Adobe Photoshop

Languages

English
Arabic

References

Available Upon Request

Timeline

Content Operations Manager

Hyke, Axiom Telecom
09.2020 - Current

Senior Content Specialist

Amazon.com
09.2015 - 01.2019

Management Information System (MIS) Bachelor's Degree -

Princess Sumaya University For Technology

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Adan Alrabadi