Adarsh Dharmajan
DUBAI
Summary
Automotive Graduate Experienced in Sales Operations, Marketing and Business Development roles with 7+ years of experience working in domestic and international positions. Well-versed in SAP CRM, SAP PRD MS Excel, MS Word, and PowerPoint tools.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work History
Export Specialist
MITTCO TRADING
01.2023 - Current
- Discover and develop new markets, and enhance sales by initiating contact with potential clients, establishing rapport, and scheduling meetings.
- Analyze market demand and sales loss history to identify popular items. Use this data to schedule regular stock orders, improving inventory management and boosting the stock business.
- Maintain strong relationships with existing customers to ensure their continued satisfaction and loyalty.
- Gather market insights by visiting clients to stay informed about market trends and customer preferences.
- Offer timely, accurate, and competitive pricing on all prospect applications to maximize profit margins.
- Follow up with customers to negotiate and finalize orders, ensuring their needs are met.
- Manage advance payments, process orders using SAP, and coordinate packing list preparation with the purchasing department.
- Keep customers informed about order progress, follow up for payment, and coordinate shipment logistics.
- Coordinate with warehouse and shipping partners for efficient shipment handling.
- Prepare essential documents, such as Certificate of Origin, invoices, and packing lists, and send them to customers along with the Bill of Lading.
- Explore opportunities to find new suppliers and customers to expand the business beyond franchises.
- Monitor non-moving inventory items and take appropriate measures to clear stock.
Senior Executive(Marketing /Procurement)
Oman Trading Establishment ltd
06.2019 - 01.2023
- Conducted pricing analysis, margin control measures and schemes re validation
- Responsible for special price revision, parts category valuation & order maintenance for retail, outdoor business and Workshop deals in SAP
- Responsible for new parts pricing and maintenance as per MPG group verification & super cession in SAP
- Monitored competitor pricing activities to make effective decisions that would improve company revenue
- Delivered comprehensive bid proposals for lump sum workshop deals and gained client approval
- Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis
- Responsible for handling all above activities for franchises Hyundai, General Motors, Isuzu, SsangYong, Chery, Subaru, Carrier, Ac Delco, Mobis, Exide and Sebang together.
Business Development Executive
Bosch Ltd
10.2017 - 04.2019
- Responsible for primary and secondary sales of Bosch automotive aftermarket for entire state
- Responsible for solving issues of dealers and customers and supporting dealer sales representatives to achieve their target
- Responsible for planning and organizing monthly and quarterly promotional schemes for distributors, wholesalers, retailers, and end customers
- Conducted new product launch campaigns with all distribution channels
- Communicated directly with customers and partners to build strong business networks and relationships
- Researched product pricing, ratings, and performance and created comparison spreadsheets to evaluate competitors
- Provided sales and promotion supports to all 15 Bosch authorized distribution channels in Kerala
- Achieved 100% monthly sales goals by promoting product benefits and enrolling new clients
- Consulted with potential clients to establish new business partnerships through exploratory and informative meetings focused on value and benefits of partnership.
Sales and Marketing Executive
Maruti Suzuki India Ltd
07.2016 - 04.2017
- Achieved 100% Individual Sales Target by 40+ vehicle sales and contributed to achievement of 3-digit retail Sales (dealership) in two months of conception
- Streamlined promotional events in 38 locations at Kochi including corporate, trade shows, banks, malls, etc
- And generating over 2000 enquiries in span of one year
- Conducted Rural Marketing Fest by MSIL - 'Grameen Mahotsav' with team of 15 executives, generating leads and excellent conversions from rural market
- Achieved 100% target in cross-selling of Maruti Genuine Accessories, M-Insurance, M-Finance, Auto card, extended warranty and True Value products by MSIL
- Conducted ATL and BTL campaigns for dealership with Marketing team
- Handled customer complaints and investigated grievances to improve overall customer experience and increased retention rates by 40 percent
- Educated customers on leasing and financing options, and explained which vehicles fit their budget to reduce risk of faulty loans
- Develop relationships with potential customers, which has led to increase in sales by 10 percent
- Follow up on inquiries via email, internet forms, and phone calls to ensure customers have all information they need in order to make informed purchase
- Negotiate deals on buying automobiles to satisfaction of both customer and dealership with average customer satisfaction review score of 95 percent.
Education
Bachelor Of Technology - Automobile Engineering
SCMS School of Engineering And Technology
06.2012 - 05.2016
High School Diploma - undefined
Board of Higher Secondary
06.2010 - 05.2012
S.S.L.C - undefined
HAIL MARY E.M.R.H.S.S
01.2000 - 04.2010
Skills
Innovative & Adaptability
Knowledge in S4 HANA , SAP PRD, MS Excel and other office tools
Strong Knowledge in Competitive pricing analysis
Knowledge in procurement operations Management skillsManagement of resources and Workload planningGood analytical and problem-solving skills and Logical thinkingGood interpersonal and customer care skillsMarket Research Analysis
Timeline
Export Specialist
MITTCO TRADING
01.2023 - Current
Senior Executive(Marketing /Procurement)
Oman Trading Establishment ltd
06.2019 - 01.2023
Business Development Executive
Bosch Ltd
10.2017 - 04.2019
Sales and Marketing Executive
Maruti Suzuki India Ltd
07.2016 - 04.2017
Bachelor Of Technology - Automobile Engineering
SCMS School of Engineering And Technology
06.2012 - 05.2016
High School Diploma - undefined
Board of Higher Secondary
06.2010 - 05.2012
S.S.L.C - undefined
HAIL MARY E.M.R.H.S.S
01.2000 - 04.2010